Cleaning Area Manager (Transport)

OCS; Cardiff; Sur place; GBP 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Travel expenses covered

Résumé du poste

OCS UK & Ireland is recruiting an Area Manager to oversee a prestigious railway contract across multiple sites. The role requires 40 hours per week with some night visits, working closely with the Regional Manager and night shift supervisors.

The ideal candidate will manage operations with a safety-centric approach, maintain high standards under tight deadlines, and lead recruitment, training and client liaison across the regional area.

Qualifications

• Right to work in the UK is required.
• Travel across multiple sites with travel costs covered.
• Strong organisational and management capabilities in a safety-oriented environment.
• Ability to work under pressure and meet tight deadlines while maintaining quality.
• Excellent communication with stakeholders at all levels.

Responsabilités

• Task allocation and standards maintenance across cleaning teams with reporting to Fleet Presentation Manager.
• Review efficiency of tasks, verify equipment safety and material usage.
• Manage team workloads and budgets for worked hours; provide on-the-job training.
• Ensure rotas exist and resources are deployed to daily challenges; liaise with client and senior management.
• Oversee recruitment for supervisory and entry-level roles and manage stock/equipment orders.
• Conduct audits and training; be available on a rotational on-call basis and lead day-to-day operations.
• Interface with clients, service providers, and stakeholders for contractual reviews and evaluations.

Connaissances

Right to work in the UK

Travel ready

Organisational & management

Under pressure

Stakeholder communication

Description du poste

About The Role:

Working Pattern:

Varied day shift rota (40 hours a week)- There is an element of night visits as the operations run 24/7, so some flexibility is required.

The successful person would need to manage their time according to the needs of the contract and work very closely with the Regional Manager, as well as the night shift supervisors.

We are currently recruiting for an Area Manager overseeing a prestigious railway contract within OCS.

This role demands a combination of efficient management and a safety-centric approach within a fast-paced environment. Your responsibility will encompass maintaining high standards while navigating tight deadlines.

Your key responsibilities will include, but are not limited to:

Task Allocation and Standards Maintenance:

• Efficiently delegate tasks to cleaning teams, ensuring adherence to specifications and reporting directly to the Fleet Presentation Manager.
• Monitor completed work, rectify subpar standards, and maintain accurate documentation.

Standardisation and Efficiency:

• Regularly review cleaning tasks and processes to ensure efficiency and effectiveness within the region.
• Verify equipment safety and functionality while overseeing correct material usage.

Operational Management:

• Manage team workloads, ensuring fair distribution and budget adherence for worked hours.
• Provide on-the-job training to ensure correct methods and practices.

• Ensure site rotas are in place, deploying resources effectively to address daily challenges.
• Regularly review specifications with the client and senior management.

Effective Communication and Feedback:

• Liaise with teams to address feedback promptly, ensuring immediate resolution and long-term improvements.
• Monitor completion of KPIs, timesheets, and necessary forms within set timelines.

Recruitment and Training:

• Oversee recruitment for supervisory and entry-level positions, identifying and fulfilling training needs.
• Manage stock and equipment orders effectively.

Contractual Responsibilities:

• Conduct audits and training sessions, being available on a rotational on-call basis.
• Lead the day-to-day operational management within the regional contract.

Client Interaction and Reporting:

• Interface with clients, service providers, and stakeholders, conducting contractual reviews and evaluations for the regional area.

The ideal candidate should meet the following criteria:

• You must have Right to Work in the UK
• This is a multi-sited role so travel will be required. Travel costs will be covered by the business.
• Strong organisational and management capabilities within a safety-oriented environment.
• Ability to manage under pressure, meeting stringent deadlines while maintaining high-quality standards.
• Ability to communicate effectively with stakeholders at all levels.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer

Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

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Professional Growth

600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay

Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.