Cleaning Area Manager

Grosvenor UK; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company in Reading seeks a Cleaning Area Manager to oversee cleaning operations. The ideal candidate will have supervisory experience in cleaning, strong leadership skills, and a good understanding of health and safety regulations. Responsibilities include managing a team, ensuring service delivery standards, and maintaining client relationships. This role offers a competitive salary and a supportive environment.

Benefits

Competitive salary

Bonus structure

Benefits package

Qualifications

• Experience in cleaning or facilities management at a supervisory level.
• Strong leadership and people management skills.
• Familiarity with health and safety legislation.

Responsibilities

• Manage cleaning operations across multiple client sites.
• Ensure consistent high standards of cleanliness and hygiene.
• Build strong client relationships and manage expectations.

Skills

Cleaning or facilities management experience

Leadership skills

Excellent communication

Organizational abilities

Time-management skills

Education

BICSc or IOSH certification

Job description

Social network you want to login/join with:

Grosvenor is more than just a workplace; it's a collaborative space where passionate and creative individuals unite to make a meaningful impact. With over 60 years of experience in facilities management, we prioritise our core values: We Care, We Go Beyond, and We Add Value.

We recognise our people as our greatest asset, and we focus on fostering engagement, commitment, and delivering exceptional experiences for our teams and clients. Join us at Grosvenor Services and contribute to creating exceptional spaces and experiences!

About the Role:

The Cleaning Area Manager is responsible for overseeing the daily operations of cleaning contracts within a designated area. The role includes managing a team of cleaning supervisors and operatives, ensuring service delivery meets client expectations and company standards, and maintaining compliance with health and safety regulations.

Key Responsibilities:

• Operational Management:
• Manage cleaning operations across multiple client sites.
• Ensure consistent high standards of cleanliness, hygiene, and presentation.
• Conduct regular site visits and audits to monitor performance.
• Team Management:
• Recruit, train, and manage cleaning staff and supervisors.
• Create staff rotas and manage absences, holidays, and cover.
• Provide leadership, motivation, and performance feedback.
• Client Relationship Management:
• Build strong relationships with clients, acting as the first point of contact.
• Attend client meetings and respond promptly to queries or complaints.
• Ensure contract requirements and KPIs are met or exceeded.
• Health, Safety & Compliance:
• Ensure all cleaning activities comply with health and safety regulations.
• Maintain accurate records of COSHH, risk assessments, and training.
• Investigate and report incidents or accidents.
• Manage area budgets, stock, and equipment procurement.
• Monitor labour hours and control costs effectively.
• Ensure billing and payroll information is accurate and timely.

Requirements:

• Proven experience in cleaning or facilities management at a supervisory or managerial level.
• Strong leadership and people management skills.
• Excellent communication and client-facing skills.
• Good organizational and time-management abilities.
• Familiarity with health and safety legislation (e.g., COSHH, Risk Assessments).
• Full UK driving license (or as required in your region).

Desirable Qualifications:

• BICSc or IOSH certification.
• Experience with contract management or multi-site supervision.
• Knowledge of cleaning industry best practices and technologies.

Why Join Grosvenor Services?

Join a growing, values-led organisation with a strong reputation in the FM industry. Play a key role in shaping and executing our private sector growth strategy.

Competitive salary, bonus structure, and benefits package. Supportive and collaborative working environment.

Application Process:

If you are interested in this position, please submit your application with an updated CV. We look forward to reviewing your application and potentially welcoming you to our team!