Cleaning Accounts Manager

Edwards Cleaning Services; Leeds; On-site; GBP 32,000 - 40,000; Full time

Job summary

A dedicated commercial cleaning company is seeking an experienced Account Manager to oversee client accounts and lead a team. The ideal candidate will possess strong client management skills, a proven work ethic, and will be hands-on in supporting operations. This role offers a competitive salary of £32,000 and the opportunity for significant career growth within a supportive family-owned business.

Benefits

Bonus potential

Career growth opportunities

Qualifications

• Proven Industry Experience in commercial cleaning.
• Excellent interpersonal skills with a client-focused approach.
• Strong organisational and time management skills.

Responsibilities

• Manage and maintain strong relationships with existing clients.
• Oversee recruitment and training of cleaning staff.
• Conduct regular audits to ensure high standards.

Skills

Client Management

Problem Solving

Organisational Skills

Leadership

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About Us:

We are a thriving, family-owned commercial cleaning business dedicated to delivering exceptional service across Yorkshire. We pride ourselves on our strong client relationships, reliable service, and a supportive team environment. We are looking for a highly motivated and experienced Account Manager to join our growing business.

The Role:

As an Account Manager, you will be a pivotal part of our operations, overseeing a portfolio of commercial cleaning accounts across Yorkshire. This is a hands-on leadership role that requires someone with a strong work ethic, who is highly organised, and possesses excellent client management skills.

Key Responsibilities:

• Manage and maintain strong relationships with existing commercial cleaning clients.
• Act as the primary point of contact for client queries and effectively resolve any issues that arise.
• Oversee the recruitment and training of cleaning staff for your accounts.
• Conduct regular audits of cleaning accounts to ensure high standards are consistently met.
• Lead by example, demonstrating a willingness to assist with cleaning duties when required to support the team.
• Collaborate with the sales team to identify and secure new client opportunities, with potential for performance-based bonuses.

Who We Are Looking For:

• Proven Industry Experience: You must have demonstrable experience within the commercial cleaning industry.
• Exceptional Work Ethic: A dedicated and committed individual who takes pride in their work.
• Honest and Reliable: A trustworthy and dependable professional our clients and team can count on.
• Client-Focused: Excellent interpersonal skills with a strong ability to build rapport and manage client expectations.
• Problem Solver: Adept at identifying issues and implementing effective solutions promptly.
• Highly Organised: Superb organisational and time management skills to handle multiple accounts efficiently.
• A True Leader: Someone who can inspire and motivate a team, and is not afraid to get stuck in when needed.

What We Offer:

• A salary of £32,000 and bonus potential. You will also be paid for monthly audits of client sites.
• The opportunity to join a supportive and growing family-owned business.
• Significant potential for career growth and development for the right individual.
• A challenging yet rewarding role where your contributions are valued.

If you are a proactive and dedicated professional with a passion for delivering excellence in the commercial cleaning industry, we encourage you to apply. We look forward to welcoming a new leader to our team!