Cleaner/office

Mitie Group plc.; Wallsend; Presencial; GBP 17.000 - 19.000; A tiempo parcial

Descripción de la vacante

Mitie Group plc. is hiring a part-time Cleaner for an office in Wallsend, Tyne and Wear. The role is 20 hours per week with a permanent contract and hourly pay of £12.71. You will work as part of a team, maintain cleanliness, follow site policies and health and safety rules, and deliver high service standards.

Training will be provided, and you will be expected to be reliable, punctual, and good with basic office software. Experience in cleaning is preferred, but training can be given.

Formación

• Basic computer skills and familiarity with Windows and Excel.
• Excellent spoken and written communications.
• Reliable and punctual with good time management.

Responsabilidades

• Deliver cleaning duties as specified and maintain high standards.
• Work within a team and follow supervisor direction.
• Adhere to Mitie policies on safety, security and safeguarding.
• Report maintenance and safety issues promptly.
• Deliver excellent customer service and maintain confidentiality.

Conocimientos

Microsoft Office

Excel basics

Communication skills

Herramientas

Windows OS

Microsoft Excel

Descripción del empleo

Job Title: Cleaner/ officeHourly Rate of Pay: £ 12.71Position Type: PermanentEmployment Type: Part TimeTotal Weekly Contractual Hours: 20 hours Location: Kajima, St Peters Road, Wallsend, Tyne and Wear, England NE28 7LQ

Main Duties

• Undertake successfully all training required to deliver the cleaning role.
• Work within a team and under their own initiative.
• Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
• Ensure that the service is delivered effectively and efficiently to a high standard.
• Ensure all equipment is kept clean, well maintained and is a safe working order.
• Report any maintenance requirements identified during cleaning tasks.
• Always maintain security - locking doors, following lost property procedures etc.
• Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
• Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
• Set a good example in terms of dress, behaviour, punctuality, and attendance.
• Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
• Maintain confidentiality of sensitive information.
• Ensure contractors and external visitors comply with security and health and safety while on school premises.
• Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• To undertake any other related duties which are within the job holder's capability, according to the needs of the business.
• To know office skills.
• All aspects of office work.
• Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules., Cleaning experience is preferred however training can be provided.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capable of working to their own initiative where appropriate.
• Be open and honest.
• Be self-driven and determined.
• Strive for continuous improvements in service delivery.
• Easy learner, quick to strive.
• Excellent time keeper .
• Knows basic knowledge of windows , spreadsheets and a regular user of Microsoft.
• Good computer skills.
• Excellent spoken and written communications skills.
• To be friendly and confident under pressure .