Cleaner - Client Support Team

Convene; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Cleaner for the Client Support Team. This role involves maintaining the venue and facilities while providing top-notch customer service. Ideal for individuals looking for flexible hours and an opportunity to kick-start their career in hospitality.

Benefits

Generous paid time off

Pension scheme with contributions

Professional development support

Wellness subsidy

Cycle to Work programme

Qualifications

• Must reside in the UK and work without sponsorship.
• Ability to perform cleaning duties effectively.
• Participation in health and safety training.

Responsibilities

• Maintain venue cleanliness and standards.
• Support customer service during events.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Attention to Detail

Communication

Job description

Join to apply for the Cleaner - Client Support Team role at Convene

1 week ago Be among the first 25 applicants

Join to apply for the Cleaner - Client Support Team role at Convene

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick-start your career in hospitality and events!

What You’ll Do

• A hands-on role leading a customer-focused, standards-driven role, and providing professional, friendly, and proactive customer service.
• Maintain the venue and its facilities in excellent condition and ensure all meeting rooms and public areas are set to Company standards.
• To ensure that the venue complies with all aspects of Health and Safety and that all staff are trained to the minimum legal requirement.
  
  

Facilities & Operations

• Performing routine housekeeping duties:
• Service, clean, and supply restrooms.
• Clean, collect, and remove rubbish and trash throughout the venue.
• Perform routine cleaning services such as mopping, sweeping, dusting, vacuuming, polishing glass, and cleaning throughout the venue, including hallways, lobbies, lounges, corridors, elevators, and stairways.
• To ensure that security procedures are adhered to, particularly concerning the closing up of the venue each day.
• To ensure that all meeting rooms are serviced and tidied at break times, including lunch times.
• To ensure a deep cleaning schedule is in place and quality checks are carried out.
• To make sure that a stock control system is in place and that cleaning supplies.
• To undertake any additional tasks that senior management deems appropriate, i.e., helping with the dish pit if needed.
  
  

Customer Service / Communication

• To support the Conference Service Manager in ensuring that meeting rooms are to a high standard for all events taking place in the venue.
• To ensure effective communication between all departments with respect to client services.
• To participate in the daily and weekly rota meetings.
  
  

Health & Safety

• To represent the venue as a health and safety officer/fire officer, ensuring that all mandatory checks/fire alarm tests and evacuation drills are carried out as per the safety regulations.
• To participate in monthly health and safety meetings.
  
  

General

• To be available for staff briefings and company events, including attendance at the company
• To be available for weekend work where necessary
• To undertake any reasonable requests for ad hoc duties by the venue team
  
  

Who We Are

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/.

We’re Here For You

At Convene, you’ll receive:

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Professional development support
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in the work that you do
  
  

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality, Leasing Non-residential Real Estate, and IT Services and IT Consulting

Referrals increase your chances of interviewing at Convene by 2x

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