Cleaner

OCS Group; Ipswich; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

OCS Group in Ipswich is seeking a dedicated Cleaner to join our busy venue team. You will be responsible for maintaining cleanliness in all areas, including public spaces, and you will use the Timegate app to clock in and out on site.

The role involves standing for periods, performing routine cleaning tasks, and providing friendly assistance to guests. Training will be provided, and a strong eye for detail is essential.

Qualifications

• Must have Right to Work in the UK.
• Smartphone required to use Timegate app to clock in/out onsite.
• Cleaning background advantageous but full training provided.
• Strong attention to detail and thoroughness.

Responsibilities

• Keep all event areas clean and litter-free at all times.
• Tidy work areas, clean floors and communal areas.
• Perform vacuuming, sweeping, mopping and emptying bins as required.
• Assist customers in open spaces when needed and answer cleaning-related queries.
• Complete Health & Safety records and attend training when required.

Skills

Attention to detail

Stamina

Customer service

Tools

Timegate Time and Attendance

Job description

About The Role:

Are you passionate about maintaining cleanliness and ensuring impeccable standards in a busy venue?

As a Cleaner, you will play a crucial role in our cleaning team to uphold exceptional standards throughout the venue. Reporting to the Cleaning Manager, you will oversee the day-to-day cleaning operations, ensuring that all areas are spotless and ready to welcome guests and event organisers.

As part of your role, your key responsibilities will include, but are not limited to:

• Responsible for keeping all areas relating to the event clean and litter‑free at all times.
• Tidying up work areas, cleaning floors and communal areas.
• Your role will involve hands‑on physical tasks that can require standing for periods of time, for example, Vacuuming carpeted areas if there are any onsite scheduled for cleaning, sweeping, mopping (if required), emptying bins and other tasks such as potentially washroom cleaning.
• If the site cleaning is during the day or night in open, public spaces, you may come into regular contact with customers so you must be able to assist them if needed, for example, with taking queries linked to cleaning or any incidents/ issues reported.
• You must complete all relevant Health & Safety records and attend training courses when needed.

Working Pattern

Monday to Saturday: 07:00 - 09:00 (AM)

2 hours/day, 12 hours/week

The ideal candidate should meet the following criteria:

• You must have Right to Work in the UK.
• A smart phone is required to use our Timegate Time and Attendance system to pin in and out onsite when you are scheduled to work. There may also be tasks allocated to you which will require you to use the Timegate app i.e. to record cleaning entries and any other such duties as required.
• A background in cleaning would be advantageous, but full training is required.
• Attention to detail and thoroughness in completing tasks.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.