Cleaner

Dalston Kingsland Shopping Centre; Greater London; Sur place; GBP 19 000 - 23 000; Temps partiel

Résumé du poste

Dalston Kingsland Shopping Centre seeks a Cleaning Operative to maintain high cleaning standards across the centre, car park and service yard. You will deliver customer-focused cleaning services, operate equipment, and follow COSHH procedures with attention to safety and quality.

The role requires flexibility to work early mornings, late evenings, and across seven days. Full training and uniform are provided to support you in delivering a consistently clean environment for staff and visitors.

Qualifications

• Excellent timekeeping and shift attendance essential.
• Have a good command of English, speaking and writing.
• Must have valid right to work documentation.
• Ability to remain calm in a pressurised environment.
• Excellent Customer Service and conflict management skills.
• Well organised, with the ability to multi-task and prioritise.
• Able to work in a fast-paced team environment.
• Problem-solving and dynamic decision making essential.
• Report writing essential.
• Must be available to work across 7 days, late evenings and early mornings.

Responsabilités

• Maintain a standard of Customer Service and remain approachable on shift.
• Use initiative and work as part of a team.
• Clean and present the shopping centre, car park and service yard to centre standards.
• Clean main entrance, glass, walls, stairs and corridors.
• Dispose of waste and manage spillages as required.
• Attend trainings and comply with management instructions.
• Complete paperwork detailing work carried out and sign off on actions.

Connaissances

Timekeeping

English language

Right to work

Customer service

Conflict management

Multi-tasking

Teamwork

Problem solving

Report writing

Shift flexibility

Description du poste

Flexible shift Patterns:Note that the flexibility of work is required over 7 days and the candidate must be available to work early mornings and late evenings

Contract type: casual

Criterion Hospitality is seeking a Cleaning Operative to join our existing team to help to maintain its current business needs to a high standard.

We are seeking flexible, motivated individuals who can multitask and make a measurable contribution to the continued success of Kingsland Shopping Centre. Full training and uniform will be provided.

The Cleaning Operative is responsible for cleaning, contributing, maintaining and controlling the cleaning standards within the Shopping Centre, Car Park and Service Yard, Loading bay areas. Delivering a high level of customer service to all management, staff, customers, visitors and members of the public with care. Ensure cleaning duties are carried out in accordance with the shopping centre’s regulations and local instructions. You must have a positive, can-do attitude. Lead by example and follow the rules. The skill to communicate and motivate persons at all level within the team is important to the effective service of this operational team.

Agoodunderstanding ofsafetyprocedures. You will use only approved equipment, chemicals and wear the appropriate personal protective equipment in accordance with the Control of Substances Hazardous to Health Regulations (COSHH).

Role Specification:

• Maintain a standard of Customer Service and remain approachable throughout, whilst carrying out duties on shift
• Highly motivated with an eye for detail and able to use initiative
• Solutions-oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems
• Work effectively as part of a team
• Clean and present the shopping centre, car park and service yard, loading bay for a safe operational service in accordance with the centre’s standards always using cleaning materials and equipment provided
• Clean the main entrance floor, walls and removal of gum
• Clean management, security offices, kitchen area and toilet
• Clean loading bay and ramps
• Sweep and litter pick all areas including car park and service yard
• Weeding from all visible areas on site
• Clean stairways accessible to the shopping centre and car park
• Vacuum the shopping centre carpets
• Clean shopping centre corridors, walls and doors
• Clean all windows inside and ou
• Sweep smoking areas and dispose of cigarette butts
• Removal of small internal/external graffiti letters/drawings as and when required
• Undertake cleaning of biological hazards
• Complete paperwork as required, detailing and signing for all work carried out, making note of all spillages and obstructions accurately and clearly
• Dispose of collected wet waste in accordance with local instructions with the compactor/container bins provided
• To hand into the Security Control and log all lost property
• To ensure corridors, entrances and exits are always free of obstructions
• To attend any training sessions as required
• To comply with any reasonable instructions issued by management
• Note the above list is not exhaustive

Personnel Specification:

• Excellent timekeeping and shift attendance essential
• Have a good command of English, speaking and writing
• Must have valid right to work documentation
• The ability to remain calm in a pressurised environment
• Excellent Customer Service and conflict management skills
• Well organised, with the ability to multi-task, prioritise
• The ability to work in a fast-paced environment as part of a team
• Problem-solving, and dynamic decision making essential
• Report writing essential
• Must be available to work across 7 days, late evenings and early mornings

Compensation: Minimum Wage