Claims Technician

Adjusting Appointments Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global loss adjuster is seeking an experienced Support Administrator to join their Essex Team. You will be responsible for providing vital administrative support to the Claims team, ensuring data accuracy, diary management, and liaising with various stakeholders. The ideal candidate will possess exceptional communication and organizational skills, thrive in high-pressure environments, and have strong knowledge of MS Office. The role offers a competitive salary and standard office hours.

Benefits

Competitive Annual Basic Salary

Standard working hours Monday to Friday

Qualifications

• Experience as a Support Administrator or in a similar role.
• Ability to thrive in a high-pressured environment.
• Strong focus on quality in work.

Responsibilities

• Ensuring data accuracy for quality management.
• Diary management and booking appointments.
• Liaising with Loss Adjusters and managing external queries.

Skills

Exceptional communication skills

Organizational skills

Customer service experience

MS Office (Word, Excel, Outlook, PowerPoint)

Advanced Excel knowledge

Job description

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An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.

You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.

Key responsibilities:

• Ensuring data is accurately input in order to achieve high standards of quality and management information
• Diary management
• Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
• Dealing with external queries
• Liaising with Loss Adjusters as and when required
• Running, checking and analysing management reports
• Taking minutes/notes and actions arising from meetings
• Assist in onboarding all new clients
• Liaise with Brokers and Insurers
• Carry out other general administration tasks as and when required.

About you:

• Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
• The ability to forge and develop strong relationships both internally and externally.
• Experience working within a Customer Services/Insurance related role.
• Thrive in a high-pressured working environment.
• Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
• Be happy to work from an office base within a Team environment.

Salary and Benefits:

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm