Claims Technician

Adjusting Appointments Limited; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Independent Global Loss Adjuster is seeking an experienced Support Administrator to join their Essex Team. In this role, you will provide vital administrative support to the Claims Manager and team, enhance data accuracy, and liaise with clients, brokers, and insurers, thriving in a fast-paced environment.

Benefits

Competitive Annual Basic Salary

Monday to Friday work hours

Qualifications

• Experience in a Customer Services/Insurance related role.
• Strong working knowledge of MS Office applications.
• Exceptional communication and organisational skills.

Responsibilities

• Providing administrative support to the Claims team.
• Ensuring data accuracy for quality management.
• Booking and arranging appointments.

Skills

Communication

Organisational skills

Customer Service

Relationship Building

MS Office

Job description

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An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.

You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.

Key responsibilities:

• Ensuring data is accurately input in order to achieve high standards of quality and management information
• Diary management
• Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
• Dealing with external queries
• Liaising with Loss Adjusters as and when required
• Running, checking and analysing management reports
• Taking minutes/notes and actions arising from meetings
• Assist in onboarding all new clients
• Liaise with Brokers and Insurers
• Carry out other general administration tasks as and when required.

About you:

• Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
• The ability to forge and develop strong relationships both internally and externally.
• Experience working within a Customer Services/Insurance related role.
• Thrive in a high-pressured working environment.
• Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
• Be happy to work from an office base within a Team environment.

Salary and Benefits:

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm