Claims Technician

Adjusting Appointments Limited; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global company in the insurance sector is seeking an experienced Support Administrator to join their Essex team. This role involves providing comprehensive administrative support to the Claims team, managing diaries, and liaising with internal and external stakeholders. The ideal candidate will have strong communication and organizational skills, thrive in a high-pressure environment, and possess strong knowledge of MS Office applications. A competitive salary is offered for this full-time position.

Benefits

Competitive Annual Basic Salary

Qualifications

• Experience as a Support Administrator in a customer service environment is preferred.
• Ability to thrive in a high-pressure environment.
• Advanced Excel knowledge is advantageous.

Responsibilities

• Provide administrative support to the Claims team.
• Manage diaries and arrange appointments.
• Liaise with Loss Adjusters and handle queries.

Skills

Exceptional communication skills

Organizational skills

Strong working knowledge of MS Office

Ability to develop strong relationships

Experience in Customer Services/Insurance

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

Social network you want to login/join with:

An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.

You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.

Key responsibilities:

• Ensuring data is accurately input in order to achieve high standards of quality and management information
• Diary management
• Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
• Dealing with external queries
• Liaising with Loss Adjusters as and when required
• Running, checking and analysing management reports
• Taking minutes/notes and actions arising from meetings
• Assist in onboarding all new clients
• Liaise with Brokers and Insurers
• Carry out other general administration tasks as and when required.

About you:

• Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
• The ability to forge and develop strong relationships both internally and externally.
• Experience working within a Customer Services/Insurance related role.
• Thrive in a high-pressured working environment.
• Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
• Be happy to work from an office base within a Team environment.

Salary and Benefits:

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm