Claims Specialist - Property

AXA UK; Chelmsford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance firm seeks a Claims Specialist to join their Global Property Claims team in Chelmsford. This hybrid role offers the chance to learn about London Market processes while gaining hands-on experience in claims management and resolution. Embracing a supportive workplace culture, the position comes with opportunities for growth and a flexible benefits package.

Benefits

Flexible benefits package

Inclusive workforce

Global Wellbeing Days

Qualifications

• Experience dealing with claims from First Notification of Loss to resolution.
• Ability to quickly learn CLASS and ECF Processing systems.
• Proficient in Word and Excel.

Responsibilities

• Manage and administer notifications, collections, and resolution of Global Property claims.
• Conduct data analysis to establish claims history and identify trends.
• Facilitate communication between clients, underwriters, and third parties.

Skills

Interpersonal skills

Education

Cert CII

Tools

CLASS system

ECF Processing system

Word

Excel

Job description

Claims Specialist – Property

Are you looking to build your career in insurance and have a keen interest in claims?

We’re looking for an enthusiastic individual to join our Global Property Claims team. You’ll be part of a supportive team that handles claims for some of the world’s most recognised organisations, gaining valuable insight into London Market processes along the way.

In this role, the successful individual will gain hands-on experience with London Market processes and build expertise in a supportive and encouraging environment.

This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this exciting role, you will be engaged in the management and administration of new and existing notifications, collections and the successful resolution of a portfolio of Global Property claims. Your key responsibilities will include:

• Dealing with first notification of claims and understanding / learning about the scope of coverages in place
• Dealing with markets, client and placement teams, network offices, underwriters and appointed third parties (loss adjusters, lawyers etc)
• Help facilitate and follow up on the payment and settlement of claims for clients with underwriters
• Coordinate discussions, meetings and technical support to facilitate a superior level of communication between the client, underwriter and their representatives concerning the handling and settlement of claims
• Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
• Liaison with other teams as necessary to ensure sharing of relevant information and any other tasks that Aon and your line manager might reasonably require

How this opportunity is different

Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.

Skills and experience that will lead to success

• Experience dealing with claims from First Notification of Loss to resolution
• Experience of, or ability to quickly learn the CLASS and ECF Processing systems
• Proficient in Word and Excel
• Strong Interpersonal skills
• Cert CII desirable

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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