Claims Specialist - Personal Injury - Sydney, Australia

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Claims Specialist to join their dedicated team in Newcastle upon Tyne. This role focuses on providing exceptional support to injured workers and employers, ensuring timely management of claims and facilitating recovery processes. With a commitment to service excellence, the company offers a supportive environment where your expertise can make a significant impact on individuals' lives. If you have a passion for helping others and possess strong insurance experience, this opportunity to join a growing organization with relocation assistance and flexible working options is perfect for you.

Benefits

Employer Sponsored Visa

Relocation Assistance

Superannuation (Pension Scheme)

Flexible Working Options

Qualifications

• 2-3 years of experience in Personal Injury or Medical Claims.
• Strong technical capabilities with a focus on problem-solving.

Responsibilities

• Manage a portfolio of claims and provide support throughout the process.
• Ensure compliance with legislation and employer policies.

Skills

Technical Capabilities

Insurance Experience

Problem-Solving

Conflict Resolution

Negotiation

Job description

Social network you want to login/join with:

Claims Specialist - Personal Injury - Sydney, Australia, Newcastle upon Tyne

col-narrow-left

Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

c5470af4963a

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

Personal Injury Claims Specialist / Medical Claims Advisor - Sydney, Australia

2-4 YEAR EMPLOYER SPONSORSHIP VISA on offer for eligible applicants
Plus Relocation Assistance

Your new company

Our client is a leading Workers' Compensation and Personal Injury Claims Management business in Sydney. Their goal is to help people get their lives back through ongoing support during their return-to-work journey. They continue to experience ongoing growth and now have over 2,800 dedicated employees across Australia.

Your new role

This position works in an environment where people are passionate about helping others, with a focus on service and support to all stakeholders to provide proactive, timely and effective management of support claims.

• Determine eligibility and accept/dispute liability with the ability to escalate as needed
• Provide workers' compensation advice to stakeholders such as workers, employers and providers
• Undertake ongoing entitlement reviews in relation to weekly payments and medical expenses
• Independently manage a portfolio of claims
• Collaborate with Injury Management Specialists and Technical Specialists and other technical and support experts
• Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
• Make decisions regarding the recovery and return to work process
• Facilitate active participation of the injured worker and their employer in any return to work and recovery planning
• Ensure case management is in accordance with legislation and compliance guidelines
• Work in accordance with employer policies and procedures
• Proactively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs
• Performance Review
• Reporting
• Monthly Reports
• Key accountabilities Responsibilities Review points
• Ensure that all open claims are reviewed regularly and file reviews are maintained
• Identify and contribute to processes and practices for continuous improvement opportunities

What you'll need to succeed

• Strong technical capabilities
• 2-3 years of insurance experience within Personal Injury Claims, Medical Claims, Rehabilitation or Occupational Health Advice
• Experience in creating solutions and problem-solving
• Conflict resolution and negotiation experience

What you'll get in return

2-4 Year Employer Sponsored Visa plus relocation assistance for eligible applicants
Superannuation of 11% (Pension Scheme)
Flexible working options available.