Claims Specialist - Commercial Property

Aon; Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global risk management company is seeking a Claims Specialist to manage commercial property claims. The role allows for hybrid working, focusing on strong client relationships and effective claims coordination from FNOL to settlement. Candidates should possess excellent negotiation skills and a solid understanding of claims processes. This position offers opportunities for mentoring and professional growth within an inclusive environment.

Benefits

Competitive benefits package

Global Wellbeing Days

Flexible working solutions

Qualifications

• Experience handling cross-class claims.
• Proven ability to build strong client relationships.
• Strong communication skills, both written and verbal.

Responsibilities

• Manage claims across a portfolio of commercial clients.
• Coordinate claims from FNOL to settlement.
• Provide expert guidance and support to clients.
• Liaise with insurers and other stakeholders.

Skills

Strong technical experience with knowledge of Commercial Property claims

Ability to interpret policy wordings

Strong organisational skills

Mentorship ability

Outstanding interpersonal skills

Excellent negotiation skills

Job description

Claims Specialist - Commercial Property

Are youaClaimsHandlerwith experience gained in handling cross class claims with preferred experience in commercial property claims?

Are you able to build strong, lasting relationships with clients and secure them the best possible claims outcomes? If so, then we have the perfect opportunity for you! This role offers the unique flexibility of being based at either of our Leeds. Plus, it's a hybrid position, giving you the freedom to work both virtually and from your local Aon office. Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

About the role As aClaims Specialist in the Technical Referral team, you will be responsible for managing a varying range of claims across an allocated portfolio of commercial clients. Responsibilities will include but are not limited to:

• Ensuring timely intimation of claims to relevant insurer(s), establishing applicable coverage, and assisting/supporting the client through any required disclosure or data gathering requirements.
• Co-ordinating claims from FNOL to settlement, advocating on behalf of the client ensuring their interests are protected throughout.
• Providing expert guidance, technical analysis, and support to clients to facilitate the smooth progression of claims.
• Liaising with insurers, loss adjusters and other stakeholders including internal servicing contacts
• Accurate management of electronic claim files, processing all correspondence and diaries within SLA
• Where required, attend claims review meetings, and produce claims experience reports, where required
• Supporting colleagues and internal stakeholders with technical referrals encompassing coverage or quantum queries

Skills and experience that will lead to success

• • Strong technical experience with preferred knowledge of Commercial Property claims.
  • Ability to interpret policy wordings and challenge insurer decisions when appropriate
  • Strong organisational skills
  • A willingness to mentor and support junior members of the team.
  • Outstanding interpersonal and communication skills both written and verbal.
  • Excellent negotiation skills.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

#LI-SS3

#LI-HYBRID

2566559 Claims Specialist - Commercial Property

Are youaClaimsHandlerwith experience gained in handling cross class claims with preferred experience in commercial property claims?

Are you able to build strong, lasting relationships with clients and secure them the best possible claims outcomes? If so, then we have the perfect opportunity for you! This role offers the unique flexibility of being based at either of our Leeds. Plus, it's a hybrid position, giving you the freedom to work both virtually and from your local Aon office. Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

About the role As aClaims Specialist in the Technical Referral team, you will be responsible for managing a varying range of claims across an allocated portfolio of commercial clients. Responsibilities will include but are not limited to:

• Ensuring timely intimation of claims to relevant insurer(s), establishing applicable coverage, and assisting/supporting the client through any required disclosure or data gathering requirements.
• Co-ordinating claims from FNOL to settlement, advocating on behalf of the client ensuring their interests are protected throughout.
• Providing expert guidance, technical analysis, and support to clients to facilitate the smooth progression of claims.
• Liaising with insurers, loss adjusters and other stakeholders including internal servicing contacts
• Accurate management of electronic claim files, processing all correspondence and diaries within SLA
• Where required, attend claims review meetings, and produce claims experience reports, where required
• Supporting colleagues and internal stakeholders with technical referrals encompassing coverage or quantum queries

Skills and experience that will lead to success

• • Strong technical experience with preferred knowledge of Commercial Property claims.
  • Ability to interpret policy wordings and challenge insurer decisions when appropriate
  • Strong organisational skills
  • A willingness to mentor and support junior members of the team.
  • Outstanding interpersonal and communication skills both written and verbal.
  • Excellent negotiation skills.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

#LI-SS3

#LI-HYBRID