Claims Service Adviser, 12m FTC, Leeds, Manchester, Glasgow or Newcastle

Aon; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company seeks a Claims Service Adviser for a 12-month Fixed Term Contract to manage claims for corporate clients in Manchester. The ideal candidate will have experience in insurance claims, particularly in Motor, Property, or Liability, along with strong interpersonal and negotiation skills. Aon offers a flexible, inclusive environment and encourages a healthy work-life balance.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working arrangements

Qualifications

• Experience of Insurance Claims, ideally with an emphasis on Motor, Property or Liability.
• Ability to work in a fast-paced environment.
• Strong communication and negotiation skills.

Responsibilities

• Manage a varied portfolio of claims for corporate clients.
• Advocate for clients and ensure their interests are protected.
• Coordinate claims from first notice to settlement.

Skills

Organisational skills

Interpersonal skills

Negotiation skills

Flexibility and adaptability

Job description

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Claims Service Adviser, 12m FTC, Leeds, Manchester, Glasgow or Newcastle, Manchester

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Client:

Aon

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3fdc8cf5780f

Job Views:

5

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

Claims Service Adviser, 12m Fixed Term Contract, Leeds, Glasgow, Manchester or Newcastle Are you a Claims Handler with experience gained in handling UK commercial or Personal Lines claims? Are you able to build strong, lasting relationships with clients and secure them the best possible claims outcomes? If so, then we might have the perfect opportunity for you working on hybrid basis with an office base in either Leeds, Glasgow, Manchester or Newcastle. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. About the role As a Claims Service Adviser, you will be responsible for managing a varied portfolio of claims on behalf of an individual allocation of commercial corporate clients. Yours will be a key role in ensuring all claims progress without delay and to the optimum conclusion. Responsibilities will include:

Ensuring prompt intimation of claims to relevant insurer(s), establishing applicable coverage, and assisting client through any required disclosure or data gathering

Co-ordinating claims from FNOL to settlement, advocating on behalf of your client and ensuring their interests are protected throughout.

Providing expert guidance, technical analysis, and support to clients to facilitate the smooth progression of claims.

Establishing and maintaining relationships with key client contacts

Liaising with insurers, loss adjusters and other stakeholders including internal servicing contacts

Accurate management of electronic claim files, processing all correspondence and diaries within SLA

Where required, attend claims review meetings, and produce up to date reports containing current claims experience

Skills and experience that will lead to success

Experience of Insurance Claims , ideally with an emphasis on the core classes of Motor, Property or Liability.

Ability to work in a fast-paced environment, displaying flexibility and adaptability yet able to work in a structured manner.

Strong organisational skills

Strong interpersonal skills.

Excellent negotiation skills.

How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.#li-ab2#LI-HYBRID 2539825