Claims Service Adviser, 12m FTC, Leeds, Manchester, Glasgow or Newcastle

Aon; Glasgow; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company seeks a Claims Service Adviser for a 12-month fixed-term contract across multiple locations including Glasgow. You will manage commercial claims, advocating for clients and ensuring claims timely progress. Join a diverse team and contribute to a culture of continuous learning and growth.

Benefits

Comprehensive benefits package

Flexible working options

Support for work/life balance

Continuous learning opportunities

Promotes diversity and inclusion

Qualifications

• Experience in Insurance Claims, especially Motor, Property, or Liability.
• Ability to work in a fast-paced, flexible, and structured environment.

Responsibilities

• Manage a portfolio of claims for commercial corporate clients.
• Coordinate claims from First Notice of Loss (FNOL) to settlement.
• Provide expert guidance and technical support to clients.

Skills

Negotiation

Interpersonal

Organizational

Job description

Claims Service Adviser, 12m Fixed Term Contract, Leeds, Glasgow, Manchester or Newcastle

Are you a Claims Handler with experience in handling UK commercial or Personal Lines claims? Are you able to build strong, lasting relationships with clients and secure the best possible claims outcomes? If so, we might have the perfect opportunity for you working on a hybrid basis with an office base in Leeds, Glasgow, Manchester, or Newcastle.

About Aon

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.

Role Overview

As a Claims Service Adviser, you will manage a portfolio of claims for commercial corporate clients, ensuring claims progress promptly and to the best conclusion. Responsibilities include:

1. Promptly notifying insurers of claims, establishing coverage, and assisting clients with disclosures.
2. Coordinating claims from First Notice of Loss (FNOL) to settlement, advocating for clients.
3. Providing expert guidance and technical support to clients.
4. Maintaining relationships with key contacts.
5. Liaising with insurers, loss adjusters, and stakeholders.
6. Managing electronic claim files accurately within SLA.
7. Attending claims review meetings and producing reports.

Skills and Experience

• Experience in Insurance Claims, especially Motor, Property, or Liability.
• Ability to work in a fast-paced, flexible, and structured environment.
• Strong organizational, interpersonal, and negotiation skills.

Our Support

We offer a comprehensive benefits package, promote diversity, and support work/life balance through flexible working options, including Smart Working. Our culture encourages continuous learning, growth, and inclusion. We provide reasonable accommodations for individuals with disabilities.