Claims Officer (Personal Injury)

TN United Kingdom; West Midlands Combined Authority; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced Claims Handler to join their team in the West Midlands. This hybrid role involves managing various claims against the Council, ensuring they are handled professionally and within legal time frames. You will collaborate with in-house lawyers, insurers, and external stakeholders to investigate claims, assess liability, and manage settlements. If you have a strong background in claims handling and are looking for a role that offers both challenge and opportunity, this position could be a perfect fit for you.

Qualifications

• Experience in handling a wide range of liability claims.
• Ability to assess evidence and legislation for claims.

Responsibilities

• Logging and managing claims on the handling system.
• Investigating claims and providing liability decisions.

Skills

Claims Handling

Legal Liability Assessment

Investigation Skills

Communication Skills

Education

Relevant Experience in Claims Handling

Tools

Claims Handling System

Job description

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Client:

Sellick Partnership

Location:

West Midlands, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6eb1b2745ee4

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Sellick Partnership are urgently seeking an experienced claims handler to join their local authority client based in the West Midlands. This is an interim role with an initial duration of 3-6 months with the possibility to extend.

As Claims handler you will be responsible for ensuring that all claims brought against the Council are dealt with professionally, economically and within legal time frames. Types of claims may include: public liability damage, personal injury and motor claims. Working as part of a wider team to include inhouse lawyers, claims handlers and insurers depending on the types of claims. You will also liaise with external stakeholders including: engineers, medical experts, loss adjusters, third party solicitors and insurers.

Duties will include:

• Ensuring all claims are logged on the claims handling system, with records kept accurate and up-to-date
• Notifying external claim handlers within set time frames where appropriate
• Investigation of all claims, obtaining information and evidence where required
• Assessing evidence and legislation against each claim to determine whether legal liability will attach to the Council
• Provide liability decision to claimants or their legal representatives or third party insurers
• Managing the process of settlements from evaluating quantum through to financial payments being recorded on relevant systems
• Previous experience of handling a wide range of liability claims with an insurance company, claims handler or equivalent. Or experience of handling a wide range of liability claims with an insurance company, claims handler or equivalent

This is a hybrid working role with some office attendance required.

If you feel you have the necessary skills and experience for the role of Claims Handler, please apply now or contact Kate Jasper in our Manchester office for further information.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.