Claims Manager - Life Insurance

JR United Kingdom; Dartford; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance and financial services provider is seeking a Claims Manager to handle complex claims. This fully remote role requires experience in life insurance claims and offers a competitive daily rate. You will be part of a forward-thinking team, managing claims end-to-end and contributing to customer-centric improvements.

Qualifications

• 3–5 years' experience in life insurance claims.
• Proven claims authority to assess claims using medical reports.
• Strong understanding of income protection and critical illness claims.

Responsibilities

• Manage life insurance and protection claims end-to-end.
• Assess claims in line with policy terms and organizational philosophy.
• Collaborate with teams to drive best practices in claims process.

Skills

Communication

Numeracy

IT Proficiency

Education

Experience in life insurance claims

Tools

Workflow and image management systems

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

dartford, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

col-wide

Job Description:

A leading insurance and financial services provider is looking for an experienced Claims Manager to assess and manage underwritten protection claims. This is a fully remote, 6-month contract role offering a competitive daily rate and the opportunity to work within a forward-thinking, customer-focused team.

As a Claims Manager, you'll handle complex medical and financial claims with autonomy, contributing to an efficient and fair claims experience for policyholders. The role involves cross-functional collaboration and a chance to shape continuous improvement in claims processes.

Responsibilities

• Manage life insurance and protection claims end-to-end within authority limits.
• Assess claims in line with policy terms and the organisation's claims philosophy.
• Liaise with doctors, clients, service providers, and intermediaries to gather information and explain decisions.
• Handle appeals, complaints, and contribute to a customer-centric claims process.
• Collaborate with underwriting, actuarial, and client services teams to drive best practices.

About You

• 3–5 years' experience in life insurance claims, particularly with underwritten protection products.
• Proven claims authority (ability to assess claims using medical reports and documentation).
• Strong understanding of income protection, life, and/or critical illness claims.
• Excellent verbal and written communication skills, with sound numeracy and IT proficiency.
• Experience using workflow and image management systems.

If you're a skilled Claims Manager – Life Insurance ready for your next challenge, apply now to join a fast-paced and supportive remote team.