Claims Manager - Life Insurance

JR United Kingdom; Cambridge; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance and financial services provider is seeking an experienced Claims Manager to oversee life insurance claims effectively. This fully remote contract role offers competitive daily rates and the chance to work with a collaborative team focused on continuous improvement in claims processes.

Qualifications

• 3–5 years' experience in life insurance claims.
• Proven claims authority and ability to assess claims using medical reports.
• Strong understanding of income protection and critical illness claims.

Responsibilities

• Manage life insurance and protection claims end-to-end within authority limits.
• Assess claims in line with policy terms.

Skills

Claims Management

Communication

Numeracy

IT Proficiency

Tools

Workflow Management Systems

Image Management Systems

Job description

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Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

A leading insurance and financial services provider is looking for an experienced Claims Manager to assess and manage underwritten protection claims. This is a fully remote, 6-month contract role offering a competitive daily rate and the opportunity to work within a forward-thinking, customer-focused team.

As a Claims Manager, you'll handle complex medical and financial claims with autonomy, contributing to an efficient and fair claims experience for policyholders. The role involves cross-functional collaboration and a chance to shape continuous improvement in claims processes.

Responsibilities

• Manage life insurance and protection claims end-to-end within authority limits.
• Assess claims in line with policy terms and the organisation's claims philosophy.
• Liaise with doctors, clients, service providers, and intermediaries to gather information and explain decisions.
• Handle appeals, complaints, and contribute to a customer-centric claims process.
• Collaborate with underwriting, actuarial, and client services teams to drive best practices.

About You

• 3–5 years' experience in life insurance claims, particularly with underwritten protection products.
• Proven claims authority (ability to assess claims using medical reports and documentation).
• Strong understanding of income protection, life, and/or critical illness claims.
• Excellent verbal and written communication skills, with sound numeracy and IT proficiency.
• Experience using workflow and image management systems.

If you're a skilled Claims Manager – Life Insurance ready for your next challenge, apply now to join a fast-paced and supportive remote team.