Claims Handler - Property & Casualty

RPC; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in property and casualty insurance seeks a Claims Handler in Bristol who will manage a diverse caseload of insurance claims. The role involves liaising with clients, maintaining excellent service delivery, and requires strong problem-solving and communication skills. Applicants should demonstrate claims handling experience and a willingness to contribute to team improvements within a collaborative culture.

Qualifications

• Experience in claims handling, including running a case load.
• Familiarity with Civil Procedure Rules is necessary.
• High level of confidentiality and integrity.

Responsibilities

• Manage a large caseload of Property Insurance claims.
• Deliver high quality and timely output to clients.
• Contribute to the improvement of the team's service.

Skills

Claims handling experience

Litigation experience

Excellent communication

Attention to detail

Problem-solving skills

Tools

Microsoft Office

Job description

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Claims Handler - Property & Casualty, Bristol

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Client:

RPC

Location:

Bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

860b42f53cc3

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Description

ROLE OVERVIEW

The team

The Property & Casualty (P&C) team is part of the firm's Insurance Group and has a well-established client base, acting for the vast majority of household and commercial property Insurers in the market, as well as some large insureds and cover holders. The team handles a wide variety of claims arising out of property damage, including (amongst other things) fire, water, subsidence, construction and impact damage.

The role

Our Property & Casualty team is seeking a Claims Handler to join their vibrant and growing team in Bristol. The role largely involves running a case load of subrogated recovery matters on behalf of a range of insurers.

The successful candidate will have the opportunity to run a property recovery claim from first instruction, through the pre-action stage and into proceedings when necessary. A familiarity with Civil Procedure Rules is therefore necessary. The work will be varied, interesting and challenging and where you show you can run the cases successfully, you will be given autonomy to stamp your own mark on the files; there will be the opportunity to work on matters varying in value from £10,000 all the way up to millions of pounds. You will also get involved with business development and client initiatives, where appropriate.

In addition, you can expect to:

• Manage a large caseload of Property Insurance claims.
• Deliver a high quality and timely output to clients, ensuring high levels of client service and alignment with agreed working practices and client service level agreements.
• Capture and collate required Management Information in accordance with agreed practice for clients.
• Contribute to the development and improvement of the team's service, support, processes and procedures.

Knowledge, skills and experience

• Claims handling experience, including running a case load.
• Litigation experience and a familiarity with Civil Procedure Rules. Experience in insurance is desirable but not essential.
• An ability to build internal relationships and understand the expertise across the firm so to help deliver an excellent client service.
• A commercial, committed and proactive approach, including responding in a timely manner to meet clients' needs and deadlines.
• A good knowledge of legal procedures
• Excellent communication skills, both orally and in writing
• Able to demonstrate good initiative and problem-solving skills but be conscious of when to consult others
• Attention to detail with good organisational skills
• High level of confidentiality and integrity
• Committed to being part of a supportive, inclusive and collaborative firm culture
• A good knowledge of Microsoft Office

Diversity, equity, inclusion and belonging

We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. Webelieve in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help.

Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.