Claims Handler - Personal Injury

Fintelligent Search; Salford; Hybrid; GBP 27,000 - 35,000; Full time

Job summary

A leading innovator in the insurance sector is seeking a talented Claims Handler to join their dynamic team in Manchester. The role involves managing Personal Injury claims, negotiating settlements, and ensuring compliance with company policies. Offering a salary of £27,000 - £35,000 along with benefits like hybrid working options and 25 days holiday. This is an exciting opportunity for a skilled negotiator ready to join a forward-thinking company.

Benefits

Annual bonus

Pension scheme

Holiday buy/sell options

Insurance discounts

Onsite parking

Qualifications

• Proven background working in motor claims, particularly in personal injury claims.
• Exceptional negotiation and communication skills.
• Ability to manage deadlines and assess liability.

Responsibilities

• Manage a portfolio of Personal Injury claims from receipt to conclusion.
• Negotiate settlements with customers, suppliers, and third-party representatives.
• Identify potential fraud indicators and refer them promptly.

Skills

Negotiation skills

Communication skills

Knowledge of OIC Portal

Ability to manage deadlines

FCA requirements knowledge

Job description

Are you a skilled negotiator with a knack for handling Personal Injury claims? Our client, a leading innovator in the insurance and technology sector, is seeking a talented Claims Handler to join their dynamic team in Manchester. This is an exciting opportunity to work with an award-winning company that values its people and is dedicated to innovation and customer satisfaction.

This role offers a competitive salary of 27,000 - 35,000 per year, along with a fantastic benefits package. You'll enjoy 25 days holiday plus an extra day off, with the option to buy or sell additional days. Hybrid working is available after the initial training period with only one day in the office per week, providing flexibility to suit your lifestyle.

Our client is a fast-growing UK insurer known for its innovative approach to data and technology. Since its inception over 16 years ago, the company has expanded significantly and become a major player in the UK Insurance market. With a strong commitment to reducing risk and tackling fraud, the company stands out in the industry through its cutting-edge technology and dedication to restoring trust in insurance.

The Claims Handler will:

• Manage a portfolio of Personal Injury claims from receipt to conclusion.
• Negotiate settlements with customers, suppliers, and third-party representatives.
• Identify potential fraud indicators and refer them promptly.
• Handle inbound and outbound communications, ensuring accurate file reservations.
• Assess basic liability decisions and manage customer expectations.
• Ensure compliance with company policies and guidelines.

Package and Benefits:

The Claims Handler will benefit from:

• Annual salary of 27,000 - 35,000
• Annual bonus and pension scheme.
• 25 days holiday plus an extra day off, with holiday buy and sell options.
• Group life assurance and insurance discounts.
• Season ticket loan and onsite parking.
• Hybrid working options after the initial training period.

The ideal Claims Handler will have:

• Proven background working in motor claims, particularly in personal injury claims.
• Exceptional negotiation and communication skills.
• Knowledge of the OIC Portal and regulatory frameworks.
• Ability to manage deadlines and assess liability.
• Experience with FCA requirements and Pre-Action Protocols.

If you have experience or interest in roles such as Claims Handler, Personal Injury Handler, Insurance Claims Specialist, Motor Claims Advisor, Liability Claims Adjuster, or Legal Claims Analyst, this Claims Handler position could be the perfect fit for you.

If you're ready to take on a challenging and rewarding role as a Claims Handler, this is your chance to join a forward-thinking company that values innovation and excellence. Apply now to become part of a team that is making a real difference in the insurance industry.

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