Claims Handler - Marine

Spinnaker; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An esteemed international firm is looking for a Case Handler to join their Cargo Casualty Management team in Southeast London. This role is ideal for individuals with a maritime background, including experience in marine insurance or maritime law. You will handle various marine casualty cases, investigating incidents and assessing liabilities while collaborating with diverse stakeholders. This position offers a unique opportunity to apply your expertise in a dynamic environment, contributing to the improvement of processes and knowledge sharing within the team. If you are passionate about marine insurance and eager to make a difference, this role is for you.

Qualifications

• Experience in marine insurance or related maritime fields.
• Strong understanding of marine liability and cargo claims processes.

Responsibilities

• Handle marine casualty cases for international cargo insurers.
• Investigate and assess marine incidents with clarity.
• Draft reports and maintain thorough case documentation.

Skills

Marine Insurance Knowledge

Analytical Skills

Communication Skills

Problem-Solving

Education

Degree in Maritime Law or related field

Professional Certification in Marine Insurance

Job description

Job Description

A respected international firm specialising in marine insurance services is seeking a Case Handler to join their Cargo Casualty Management (CCM) department based in Southeast London. This is a unique opportunity for someone with a maritime background - ideally from a P&I Club, legal, marine insurance, average adjusting, or seafaring environment - to apply their specialist knowledge in the investigation and handling of marine casualties on behalf of cargo insurers worldwide.

Key Responsibilities:

• Handle a variety of marine casualty cases, primarily on behalf of international cargo insurers

• Investigate and assess the cause, liability, and quantum of marine incidents

• Liaise with surveyors, shipowners, insurers, lawyers, and other stakeholders

• Draft reports, correspondence, and case summaries with clarity and accuracy

• Maintain case files, ensuring documentation is thorough and compliant

• Contribute to internal knowledge sharing and process improvement

Requirements:

• Background in marine insurance, P&I, maritime law, average adjusting, or seafaring

• Understanding of marine liability and cargo claims processes

• Strong written and verbal communication skills

• Ability to manage multiple case files and deadlines simultaneously

• Analytical mindset with a problem-solving approach

• Collaborative attitude and ability to integrate into a multidisciplinary team