Claims Handler, Insurance - Guernsey

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Claims Handler in the United Kingdom. The role involves analyzing insurance claims and using judgment to decide the appropriate actions while maintaining high service standards. Candidates should have at least 5 GCSEs and strong communication skills. The client offers support for further professional development.

Qualifications

• Minimum of 5 GCSEs including Maths and English.
• Dedication to learn and provide excellent customer service.
• Good communication and attention to detail.

Responsibilities

• Analyse facts of insurance claims to determine action.
• Assess risks and customer needs while maintaining standards.
• Maintain accurate documentation and updates.

Skills

Attention to detail

Communication

Customer service

Analytical skills

Education

5 GCSEs Grade C or above or 4-9 including Maths and English

Job description

Overview

A bespoke and customer driven insurance solutions client are seeking to appoint a Claims Handler.

With insurance claims you never know what to expect next, as a member of the claims team, you will get to play an important role within the business.

Role and responsibilities

Your role will focus on analysing the unique facts of each case, then using your skill and judgement to decide on the right course of action.

• Analyse the facts of each insurance claim and determine the appropriate course of action.
• Apply judgement to assess risks and customer needs while maintaining high service standards.
• Contribute to maintaining accurate documentation and case progression updates.

Qualifications and skills

To apply you will need a minimum of 5 GCSEs Grade C or above or 4-9 (including Maths and English). You should be dedicated, willing to learn, friendly, positive and inquisitive, committed to providing excellent customer service, and a confident, good communicator with excellent attention to detail.

Development and progression

In this role our client will support you with the development of a variety of skills to form the basis of your career in insurance, as well as obtaining the Chartered Insurance Institute (CII) Certificate in Insurance. As your career develops, our client will continue to support your studies to become ACII qualified and you will have the chance to move into other opportunities as they arise.

How to apply

To apply for this role please send a copy of your CV to [e-mail] or call 01481 743078.

Eligibility

Please note applications can only be taken from candidates living in Guernsey who are in the possession of a Guernsey Resident Working Permit.

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About the agency

AP Group is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of Data Protection Laws, our policy for which can be found at https://www.apgroupglobal.com/privacy-notice/