Claims Handler - Insurance

Radius Limited; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking an enthusiastic individual to join their claims team in Leeds. This role involves managing claims processes, providing technical advice, and ensuring client satisfaction. Ideal candidates will have claims handling experience and strong communication skills to thrive in a fast-paced environment.

Benefits

Competitive compensation

Core benefits package

Inclusive work environment

Focus on innovation and improvement

Qualifications

• Essential claims handling experience with an insurer, loss adjuster, or similar.
• Must have excellent attention to detail and communication skills.
• Knowledge of FCA rules and general insurance principles is important.

Responsibilities

• Produce and present claims reports to stakeholders.
• Manage claims from notification of loss to settlement.
• Negotiate with insurers for client benefits.

Skills

Analytical skills

Problem solving

Communication skills

Time management

Attention to detail

Education

Claims handling experience

Tools

Acturis

Job description

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We are looking for an enthusiastic individual to join our existing claims team. Your day to day responsibilities will be:

• Producing and presenting reports as and when required to clients, account executives, insurers or colleagues.
• Liaise with and advise customers on claims procedures.
• Creating new claims files and claim entries + updating claims payments.
• Proactively manage claims from first notification of loss to final settlement.
• Claim types include motor fleet, Combined Liability, Travel, Personal and Commercial.
• Balance your workload in order to service the client promptly and efficiently.
• Provide technical advice to clients when required and through duration of claim.
• Negotiating with insurers, loss adjusters and other agents to achieve the most beneficial and cost-effective settlement for the client.
• Ensure claims statistics are accurate and produced in accordance with SLA’s.
• Maintenance of a diary system for outstanding workload.
• Prepare and maintain client claims experience records.
• Attend internal and external meetings as required.

Job Description

We are looking for an enthusiastic individual to join our existing claims team. Your day to day responsibilities will be:

• Producing and presenting reports as and when required to clients, account executives, insurers or colleagues.
• Liaise with and advise customers on claims procedures.
• Creating new claims files and claim entries + updating claims payments.
• Proactively manage claims from first notification of loss to final settlement.
• Claim types include motor fleet, Combined Liability, Travel, Personal and Commercial.
• Balance your workload in order to service the client promptly and efficiently.
• Provide technical advice to clients when required and through duration of claim.
• Negotiating with insurers, loss adjusters and other agents to achieve the most beneficial and cost-effective settlement for the client.
• Ensure claims statistics are accurate and produced in accordance with SLA’s.
• Maintenance of a diary system for outstanding workload.
• Prepare and maintain client claims experience records.
• Attend internal and external meetings as required.

Qualifications

• Claims handling experience with an insurer, loss adjuster or similar organisation is essential.
• Ability to manage time, prioritise and ensure deadlines are met without compromising quality.
• Analytical and problem solving skills, including policy research and investigation.
• Excellent attention to detail and communication skills.
• Knowledge of FCA rules and guidelines relating to commercial/private customers.
• Knowledge of general insurance and its underlying legal principles.
• Previous experience on Acturis would be an advantage.

Additional Information

• A friendly culture that mirrors our proposition to our customers.

• A fast-growing organisation that defines itself as being agile and innovative

• A drive for continuous improvement, which you will be empowered to get behind from day one.

• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively with a good range of core benefits,

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via[emailprotected] .

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.