Claims Handler in Accrington)

Priority Recruitment LTD; Accrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established family-run company in the accident management and motor claims industry is seeking an experienced Claims Handler. The role involves managing motor insurance claims, providing exceptional customer service, and ensuring compliance with legal standards. With a competitive salary and supportive team culture, this is a great opportunity for career growth.

Benefits

20 days + bank holidays

Supportive team culture

Qualifications

• Previous experience in credit hire or motor claims handling.
• Strong communication and interpersonal skills.
• Organised and able to manage time effectively.

Responsibilities

• Managing a caseload of motor insurance claims from notification to completion.
• Processing new claim notifications accurately and efficiently.
• Liaising with bodyshops, solicitors, and third-party insurers.

Skills

Communication

Interpersonal Skills

Organisational Skills

Attention to Detail

Job description

Experienced Claims Handler – Credit Hire (Motor Insurance)

Location:Bacup

Pay Rate: Competitive, based on experience

Hours: Monday to Friday, 8.30am–5.30pm and 1 Saturday a month 9am-12pm

Start Date: ASAP

Priority Recruitment are delighted to offer an exciting opportunity for an experienced Credit Hire Claims Handler to join a well-established, family-run company operating in the accident management and motor claims industry.

This organisation provides replacement vehicles to individuals involved in non-fault accidents and manages the entire claims process from start to finish. Known for their professionalism and customer focus, they offer a supportive team environment with long-term growth opportunities.

What’s in it for you:

- Competitive salary based on experience

- Full-time, permanent position

- 20 days + bank holidays

- Supportive, tight-knit team culture

About the Role:

You will take responsibility for managing a caseload of motor insurance claims from initial notification through to completion. The ideal candidate will be confident handling multiple claims, liaising with external stakeholders, and delivering exceptional customer service.

Key Responsibilities:

- Processing new claim notifications accurately and efficiently

- Advising clients on the claims process in a clear and supportive manner

- Managing all administrative tasks within your own caseload

- Liaising with bodyshops, solicitors, and third-party insurers

- Ensuring compliance with legal and regulatory standards

The Ideal Candidate:

- Previous experience in credit hire or motor claims handling

- Strong communication and interpersonal skills

- Organised and able to manage time effectively

- Calm and professional under pressure

- A customer-first approach with strong attention to detail

If you’re an experienced Claims Handler looking for a rewarding new opportunity in a reputable and growing business, we’d love to hear from you.

Apply now for immediate consideration!