Claims Handler in Accrington)

Priority Recruitment LTD; Accrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established accident management company in Bacup is seeking an Experienced Claims Handler for motor insurance claims. The role involves managing claims from start to finish while ensuring compliance with legal standards. The ideal candidate has experience in credit hire or motor claims, possesses strong communication skills, and is organized. This is a full-time, permanent position offering a competitive salary and a supportive team culture.

Benefits

Competitive salary based on experience

20 days + bank holidays

Supportive, tight-knit team culture

Qualifications

• Previous experience in credit hire or motor claims handling required.
• Calm and professional under pressure.
• Confident in handling multiple claims.

Responsibilities

• Managing a caseload of motor insurance claims from notification to completion.
• Processing new claim notifications accurately and efficiently.
• Advising clients on the claims process.

Skills

Strong communication and interpersonal skills

Organised and able to manage time effectively

Customer-first approach with strong attention to detail

Job description

Overview

Experienced Claims Handler – Credit Hire (Motor Insurance)

Location: Bacup

Pay Rate: Competitive, based on experience

Hours: Monday to Friday, 8.30am–5.30pm and 1 Saturday a month 9am-12pm

Start Date: ASAP

Priority Recruitment are delighted to offer an exciting opportunity for an experienced Credit Hire Claims Handler to join a well-established, family-run company operating in the accident management and motor claims industry.

This organisation provides replacement vehicles to individuals involved in non-fault accidents and manages the entire claims process from start to finish. Known for their professionalism and customer focus, they offer a supportive team environment with long-term growth opportunities.

What’s in it for you:

• Competitive salary based on experience
• Full-time, permanent position
• 20 days + bank holidays
• Supportive, tight-knit team culture

About the Role

You will take responsibility for managing a caseload of motor insurance claims from initial notification through to completion. The ideal candidate will be confident handling multiple claims, liaising with external stakeholders, and delivering exceptional customer service.

Key Responsibilities

• Processing new claim notifications accurately and efficiently
• Advising clients on the claims process in a clear and supportive manner
• Managing all administrative tasks within your own caseload
• Liaising with bodyshops, solicitors, and third-party insurers
• Ensuring compliance with legal and regulatory standards

The Ideal Candidate

• Previous experience in credit hire or motor claims handling
• Strong communication and interpersonal skills
• Organised and able to manage time effectively
• Calm and professional under pressure
• A customer-first approach with strong attention to detail

If you’re an experienced Claims Handler looking for a rewarding new opportunity in a reputable and growing business, we’d love to hear from you.

Apply now for immediate consideration!