Claims Handler – Global Markets

Lawes Insurance Recruitment; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a dedicated Claims Handler to join a Global Markets team in Glasgow. The role involves processing complex claims in areas such as aviation, energy, and marine, providing exceptional customer service while adhering to compliance standards. Candidates should have experience in the insurance field and strong analytical skills, with a preference for those working towards CII certification.

Qualifications

• Experience in handling complex claims in aviation, energy, marine, and liability.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Review and assess various types of claims.
• Communicate with clients and stakeholders for claims processing.
• Analyse policy coverage to determine claim validity.

Skills

Analytical skills

Problem-solving skills

Communication

Negotiation

Education

CII (or working towards)

Job description

Location: Glasgow

Overview

• We are seeking a dedicated and detail-oriented Claims Handler to join our clients Global Markets team.
• As a Claims Handler, you will play a crucial role in processing and settling complex claims related to aviation, energy, marine, and liability within the global market.

Responsibilities

• Review and assess various types of claims including aviation (cargo and hull), energy (offshore), casualty, marine (cargo and hull), and liability claims
• Communicate with clients, brokers, and underwriters to gather necessary information and documentation for claims processing
• Analyse policy coverage and applicable laws to determine the validity of claims
• Conduct thorough investigations and collaborate with other departments to resolve and settle claims in a timely manner
• Maintain accurate claim files and documentation while adhering to compliance and regulatory standards
• Provide exceptional customer service and support to clients throughout the claims process

Qualifications

• CII, or working towards preferred

Experience

• Experience in handling complex claims within the aviation, energy, marine, and liability fields preferred.
• Strong analytical and problem-solving skills with the ability to make sound decisions
• Excellent communication and negotiation abilities
• Familiarity with insurance policies, regulations, and legal considerations

Day-to-Day

• Reviewing and prioritising incoming claims
• Analysing claim documentation and supporting evidence
• Liaising with internal and external stakeholders
• Maintaining accurate claim records and databases
• Keeping up-to-date with industry developments and regulations

If you have the relevant experience or know someone that does please contact us now on 07458162859or email us at [e-mail]