Claims Handler Aviation

Allianz UK; London; Hybrid; GBP 35,000 - 55,000; Full time

Job description

Let’s care for tomorrow.

Your ambitions. Your dreams. Your tomorrow.

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Claims Handler Aviation, based in London.

Your Team

Our team is committed to providing expert claims management, ensuring timely and fair resolutions, maintaining compliance with industry standards, and building strong relationships with clients and brokers to support their needs effectively.

The Impact You Will Have

Reporting to the Aviation Claims Team Leader, you will be delivering effective and efficient Claims Handling support. Your responsibilities will include creating and maintaining peer-level relationships with brokers, collaborating with other functions to ensure accurate claims administration, and completing general claims administration tasks as required.

Some of your specific responsibilities could include:

• Handle standard and complex claims on Aviation policies: Airlines, General Aviation and Aerospace
• Input and maintain accurate claims records (e.g., reserves, payments) for designated accounts
• Process standard indemnity and expense payments
• Prepare case for settlement of claims through payment or denial
• Produce management information reports (e.g., monthly major claims movements)
• Prepare referral documentation and materials as appropriate
• Report loss information internally and externally
• Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad

What You’ll Bring to the Role

• A minimum of 3 years’ professional experience in dealing with aviation claims
• Ideally, you have a professional insurance qualification, or are working towards it
• At ease in Microsoft Office, especially Excel, and ability to learn new systems quickly
• Good understanding of legal and regulatory framework
• Understanding of relevant legal processes and procedures, litigation management and avoidance techniques
• Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application
• Highly organised, able to prioritise and work to deadlines
• Positive team spirit and excellent relational skills
• A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.

What’s in it for you?

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive, and sustainable, we care for the tomorrows of our people, our industry, and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects, and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:

We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email [e-mail].

Recruitment Agencies:

Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.

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