Claims Handler – 28767

The Emerald Group; Bradford, Leeds, Manchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

The Emerald Group is seeking an experienced Claims Handler in the United Kingdom to manage a complex disease claims caseload and drive recovery opportunities while ensuring regulatory compliance. You will triage incoming correspondence and act within established SLAs to maintain timely, accurate claim processing.

Responsibilities include policy investigations, proactive claim management to reduce litigation, and a strong understanding of medical terminology to support accurate assessments.

Qualifications

• Experience handling own complex disease claims caseload.
• Good understanding of medical terminology and legal concepts.
• Strong knowledge of regulatory requirements affecting claims.

Responsibilities

• Handle own complex disease claims caseload.
• Undertake policy investigations and pursue recovery opportunities.
• Proactively manage claims to prevent and reduce litigation.
• Triage and action incoming post within SLAs.

Skills

Disease claims handling

Policy investigations

Regulatory compliance

Recovery opportunities

Litigation prevention

Medical terminology

Job description

As an experienced Claims Handler you'll be responsible for dealing with a variety of tasks within the claims handling process, operating within your own area of accountability

• Location: Bradford/Leeds/Manchester
• Category: Claims
• Type: Permanent

Key Duties (Including but not limited to):

• Handling of own complex caseload of disease claims
• Undertake Policy investigations, identify and pursue relevant recovery opportunities
• Handling claims proactively to ensure prevention and reduction of litigation within the unit
• Triage and action of incoming post within agreed SLAs
• History of EL / PL claims handling experience
• Disease claims handling experience
• Good understanding of medical and legal terminology
• Ensure compliance of regulatory requirements