Claims Handler

Kingscroft Professional Resources; Wimblebury; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A successful claims handling business in the UK is seeking a Claims Handler to join their specialist team. In this role, you'll manage multiple insurance claims and interact with customers to gather necessary information. Ideal candidates will possess strong communication skills and a proactive work ethic, with the opportunity to enhance your claims handling expertise. The position offers a base salary of £24K - £26K, with a chance to earn up to £30K or more based on performance in a hybrid working environment.

Benefits

Competitive salary

Opportunity for bonuses

Hybrid working policy

Qualifications

• Excellent communication skills are essential.
• Ability to manage multiple claims and customer interactions.
• Willingness to learn about claims handling and insurance practices.

Responsibilities

• Work in a specialist call handling team dealing with insurance claims.
• Receive incoming calls and record relevant information on claims.
• Manage multiple claims at different stages of completion.
• Explore claim scope with the policyholder.
• Complete administration and follow-up actions to close claims.
• Develop knowledge in the specialist sector to validate claims.

Skills

Customer service

Proactive work ethic

Communication

Job description

Would you make a fantastic Claims Handler? Are you looking for a fast paced role dealing with multiple customers, managing claims cases and dealing with information on the phone and on email? Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service, proactive work ethic and professional approach?

Kingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role will be working in a specialist claims handling team looking after a product category of customer claims.

As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication, drive and attitude and can develop the rest.

Your duties will involve:

• Working in a sector specialist call handling team dealing with insurance claims
• Receiving incoming calls and recording all the relevant information on the insurance claim
• Managing multiple claims at different stages of completion
• Exploring the scope of the claim fully with the policy holder
• Completing all administration and follow up actions to close outstanding claims
• Developing your knowledge in a specialist sector up to being able to fully validate claims

This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 24K - 26K with an OTE of 25-30K with successful Claims Handlers earning in excess of 35K! The company operates a hybrid working policy.

Please apply today for a confidential conversation about the role and opportunity.

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