Claims Handler

Davies; Preston; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

An international insurance company in Preston is seeking a Claims Handler to join its successful Property team. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include liaising with customers and insurers, analysing policies, and ensuring compliance with regulations. The role offers hybrid working options and numerous benefits including leadership training and wellbeing programs.

Benefits

Career & Purpose opportunities

Leadership training programme

Pension contributions

Life assurance

25 days holiday

Flexible working options

Qualifications

• Great communicator with empathetic service.
• Ability to deliver swift outcomes in fast-paced environments.
• Strong numeracy, literacy and IT skills are required.

Responsibilities

• Liaising with customers, insurers, suppliers, and colleagues nationwide.
• Analysing policies to determine claim coverage and devise efficient processing strategies.
• Keeping policyholders informed about claim progress.

Skills

Customer-Centric Approach

Thriving in Fast-Paced Environments

Attention to Detail

Proactive Attitude

Numeracy, Literacy and IT

Adaptability

Job description

Claims Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Preston

Hours: 37.5 hours per week

Hybrid working after probation!

Description

Claims Handler
Preston
37.5 hours per week
Hybrid working after probation!

Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

Key Responsibilities

• Liaising with customers, insurers, suppliers, and colleagues nationwide
• Analysing policies to determine claim coverage and devise efficient claims processing strategies
• Keeping policyholders informed about claim progress through well-crafted correspondence
• Setting up new claims, appoint contractors, and update internal systems
• Issuing payments and arrange settlements as needed
• Ensuring compliance with contractual and regulatory requirements
• Contributing to team success and driving business growth

Skills, Knowledge & Expertise

• Customer-Centric Approach: As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.
• Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes
• Attention to Detail: Excellence lies in the little things.
• Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.
• Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills
• Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.

Job Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan