Claims handler

Barker Munro Recruitment Ltd; Manchester; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

An established industry player is offering an exciting opportunity for a Claims Specialist in Manchester. This role involves managing a diverse range of motor claims while ensuring excellent customer service and effective communication. You'll be part of a supportive team, with an initial training period in the office, followed by a flexible work arrangement that promotes a healthy work-life balance. With a competitive salary and an exceptional benefits package, this position is perfect for those looking to advance their career in the insurance sector and make a real difference in customer satisfaction.

Benefits

25 days of holiday plus bank holidays

Annual bonus

Insurance discounts

Flexible working arrangements

Qualifications

• Prior experience in handling claims within insurance or financial services.
• Excellent communication and negotiation skills are essential.

Responsibilities

• Manage end-to-end motor claims ensuring prompt settlements.
• Deliver positive outcomes for customers throughout the claims process.

Skills

Claims handling experience

Customer service skills

Communication skills

Negotiation skills

Problem-solving skills

Time management skills

Organisational skills

IT skills

Numeracy skills

Literacy skills

Job description

Claims Specialist
£24,000 - £28,000
Manchester

Barker Munro Recruitment offers an outstanding opportunity for experienced Claims Handlers seeking to advance their careers in the insurance industry with a top-tier organisation.

Responsibilities:
You will be responsible for managing a diverse range of end-to-end motor claims, spanning FNOL, Recoveries, Third Party, and PI, to ensure prompt and equitable settlements for customers in line with the company's approach to claim ownership. We expect you to identify and deliver positive outcomes for customers throughout the claims process, so excellent customer service is key.

Requirements:
The role of a Claims Specialist necessitates prior experience in handling claims within the insurance, financial services, or solicitor sector. Ideal candidates will possess good communication and negotiation skills and be able to nurture customer relationships. Experience & knowledge include:

1. Prior insurance / claims handling experience from either Insurance/legal or Financial services.
2. Proven customer service experience.
3. Problem-solving skills.
4. Good communication skills, both verbal and written.
5. Negotiation and influencing skills.
6. Good time management and organisational skills.
7. Strong customer service skills.
8. Good IT, numeracy and literacy skills.

For the first six months, you will work in the office to receive training and acclimate to your responsibilities. Upon successful completion of your 6-month probation, you will have the flexibility to work from home three days a week and spend two days in the office, offering a well-rounded work-life balance. Should you prefer spending more time in the office, that option is also available. This position entails a 37.5-hour work week from Monday to Friday, with three available shifts: 8 am to 4 pm, 9 am to 5 pm, and 10 am to 6 pm.

Salary:
Salary ranges from £24,000 to £28,000 depending on your level of experience, providing ample room for growth within the team and company. The start date is the 14th October, 2024. Successful candidates can look forward to an exceptional benefits package, including 25 days of holiday plus bank holidays, annual bonus, insurance discounts and more.

If you would like to apply for this Claims Specialist role and will be free to start on 14th October 24, please send your CV to Barker Munro Recruitment ltd today, by using the relevant links.