Claims Handler

Adjusting Appointments Limited; Maidstone; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the loss adjustment sector is seeking an experienced Claims Handler to manage a portfolio of Property and Liability Claims in both the UK and Europe. This role involves investigating claims, liaising with various stakeholders, and ensuring high standards in agreement processes. Ideal candidates will have a proven background in claims handling, exceptional communication skills, and the ability to thrive under pressure.

Benefits

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Life Assurance

Health Insurance

25 days holiday plus bank holidays

Qualifications

• Previous claims handling experience including caseload management.
• Experience with property claims covering all general perils.
• Ability to thrive in a high-pressured working environment.

Responsibilities

• Investigating, negotiating and agreeing settlement of claims.
• Liaising with Insured, Insurers/Brokers on a day-to-day basis.
• Producing reports and ensuring compliance with time reporting.

Skills

Exceptional communication skills

Relationship management

Negotiation

Problem-solving

Time management

Education

Industry qualifications

Job description

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.

Key Responsibilities

• Investigating, negotiating and agreeing settlement of claims
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis
• Liaise with stakeholders overseas
• Produce reports
• Ensure time reporting and billing is compliant
• Liaise closely with the team of Field Adjusters where appropriate
• Attend Client review meetings
  
  

About You

• Previous Claims handling experience including caseload management
• Experience of handling Property Claims covering all general perils
• Exceptional communication skills both written and verbal
• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties
• Proven capability in negotiation, decision making and problem-solving skills.
• Thrive in a high-pressured working environment
• Be driven to meet and exceed targets
• Industry qualifications, working towards or be keen to study and work towards
• Be happy to work from on office base 2/3 days per week
  
  

Salary And Benefits

• Competitive Annual Basic Salary
  
  

Full support towards Industry qualification as well as support towards career progression and development

• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance