Claims Handler

Time Recruitment Solutions Ltd; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing accident management company in London is looking for a Motor Claims Administrator. The role requires managing claims, front-of-house duties, and administrative tasks in a fast-paced environment. Ideal candidates will possess strong organisational skills and at least one year of claims handling experience.

Benefits

Monday to Friday schedule

Free on-site parking

Supportive team environment

Opportunity to grow with the business

Qualifications

• At least 1 year of experience in motor claims handling.
• Confident communicator, both written and verbal.
• Able to manage multiple tasks and prioritise effectively.

Responsibilities

• Manage front-of-house duties and greet customers.
• Handle incoming calls to take down new claims.
• Prepare and check vehicle documentation.

Skills

Organisational skills

Communication

Attention to detail

Education

1 year of experience in motor claims handling

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Motor Claims Administrator Location: Newham, London (On-site) Salary: £25,000 - £30,000 per annum Type: Full-time Permanent

A growing accident management company is seeking a confident and organised Motor Claims Administrator to join their expanding team. This is a fantastic opportunity for an experienced claims handler who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

• Manage front-of-house duties, including meeting and greeting customers
• Handle incoming calls and take down new claims (First Notification of Loss - FNOL)
• Prepare and check vehicle documentation, including check-in and check-out procedures
• Set up and maintain client files, ensuring all correspondence is accurate and up to date
• Liaise with solicitors, insurers, and potential customers
• Recover credit hire invoices and follow up on outstanding payments
• Carry out general administrative tasks, including maintaining office supplies and stationery
• Support management with ad hoc requests and tasks as needed

What We're Looking For:

• At least 1 year of experience in motor claims handling (essential)
• Strong organisational skills and attention to detail
• Confident communicator, both written and verbal
• Able to manage multiple tasks and prioritise effectively
• Comfortable working independently and as part of a team
• Proficient with standard office software (e.g. Word, Excel, email)
• Driving licence (preferred but not essential)

Benefits:

• Monday to Friday schedule
• Free on-site parking
• Supportive team environment
• Opportunity to grow with a fast-moving business

We value professionalism, initiative, and great customer service. Apply now to join our team!