Claims Handler

TipTopJob; Liverpool City Region; On-site; GBP 25,000 - 30,000; Full time

Job summary

An innovative firm is seeking proactive Claims Handlers to join its Recovery department in Liverpool. This role involves managing your own insurance claims caseload in a fast-paced environment, focusing on efficient recovery and minimal losses. You will provide guidance to claims staff, ensure compliance with industry regulations, and deliver excellent customer service. If you are a motivated self-starter with strong negotiation and analytical skills, this opportunity offers a chance to make a significant impact in the motor insurance sector.

Qualifications

• Experience in motor insurance claims handling is essential.
• Ability to manage a caseload effectively while ensuring compliance.

Responsibilities

• Manage Non-Fault Recovery portfolio and handle claims efficiently.
• Provide first-class technical claims handling and customer service.

Skills

Claims Handling

Negotiation Skills

Analytical Mindset

Customer Service

Regulatory Awareness

Problem Solving

Job description

Join to apply for the Claims Handler role at TipTopJob

Role Details

Location: Liverpool

Working hours: 37.5 hours per week, Monday to Friday, 9am - 5.30pm

Salary: GBP 25,877 - GBP 29,660 DOE, plus a performance bonus of up to GBP 1,500 annually

Job Overview

We seek experienced, proactive Claims Handlers accustomed to a fast-paced motor insurance environment to join our Recovery department. You will manage your own insurance claims caseload, ensuring efficient recovery and minimal losses, particularly when liability may be attributed to a third party. Providing guidance to claims staff and ensuring compliance with industry regulations are key responsibilities. You will also focus on delivering excellent customer service and being innovative in handling all aspects of customer and third-party claims.

Responsibilities

• Manage Non-Fault Recovery portfolio effectively
• Handle claims to deliver optimal outcomes for customers
• Provide first-class technical claims handling within the Recovery Team
• Maintain thorough knowledge of indemnity, liability, and financial aspects of claims
• Review and record all new claims, ensuring minimal leakage
• Manage claims and gather evidence for prompt resolution
• Adhere to SLAs within the team and with suppliers
• Negotiate subrogated outlays
• Manage aged debt portfolio
• Liaise with solicitors in litigation cases
• Provide MI reports on aged debt profiling

Candidate Requirements

• Ability to work under tight deadlines
• Highly motivated self-starter
• Attention to detail and analytical mindset
• Regulatory awareness
• Strong verbal and written communication skills
• Proactive problem-solving approach
• Confident negotiation skills