Claims Handler

Find Your Flex; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the insurance industry is seeking a proactive Claims Handler to join their Liverpool team. This role involves managing insurance claims from notification to settlement, ensuring excellent customer service. Candidates can be experienced or new to the industry, with a strong focus on communication and problem-solving skills.

Benefits

Competitive salary and benefits package

Flexible working and holiday options

Pension and enhanced parental leave

Discounts on technology, travel and leisure

Learning and development opportunities

Volunteering and charity support days

Qualifications

• Strong communication and problem-solving abilities.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple claims simultaneously in a fast-paced environment.

Responsibilities

• Process and manage claims from initial notification to settlement.
• Provide regular and clear updates to clients regarding claim status.
• Detect and escalate potential fraudulent claims.

Skills

Communication

Problem Solving

Attention to Detail

Organisational Skills

Customer Service

Education

Basic qualifications in English & Maths

Tools

Microsoft Office Suite

Job description

Claims Handler

Looking for a foot in the door of the insurance industry?

We are looking for a proactive, enthusiastic Claims Handler to join our Liverpool claims team. This role involves managing the end-the-end buildings insurance claims, supporting our clients through each stage, and ensuring fair and timely claim resolutions.

Whether you're an experienced Claims Handler looking for a new challenge, or if you're driven by providing excellent customer experience and interested in starting you career in insurance, we'd love to hear from you!

This role is very customer focused, requiring you to provide a professional and excellent claims service to our clients from first notification to settlement.

Key Responsibilities:

• Process and manage claims from initial notification to settlement.
• Maintain our partnerships with clients and external service providers.
• Assess and validate claims documentation and evidence.
• Provide regular and clear updates to clients regarding claim status.
• Provide settlements within designated authority levels.
• Maintain accurate records in compliance with internal and regulatory standards.
• Detect and escalate potential fraudulent claims.

Experience & Attributes:

• Basic qualifications in English & Maths
• Proficient in Microsoft Office Suite, particularly in Excel
• Previous Claims Handling knowledge would be helpful but not essential
• Strong communication and problem-solving abilities
• Excellent attention to detail and organisational skills
• Ability to manage multiple claims simultaneously in a fast-paced environment
• Good customer service skills

Why Join Us?

• Competitive salary and benefits package
• Flexible working and holiday options
• Pension, enhanced parental leave, and life insurance
• Discounts on technology, travel, and leisure
• Learning and development opportunities
• Volunteering and charity support days

Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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