Claims Handler

Adjusting Appointments Limited; Coatbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading independent global loss adjusters seeks an experienced Claims Handler for its team in Coatbridge. This role involves managing a portfolio of Property and Liability Claims across the UK and Europe, negotiating settlements, and building relationships with clients. The position offers a competitive salary, support for industry qualifications, and other benefits, making it an excellent opportunity for candidates looking to advance their careers in the insurance sector.

Benefits

25 days holiday per annum plus bank holidays

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Life Assurance

Health Insurance

Qualifications

• Previous claims handling experience including caseload management.
• Experience of handling property claims covering all general perils.
• Exceptional communication skills both written and verbal.

Responsibilities

• Investigating, negotiating and agreeing settlement of claims.
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis.
• Produce reports and ensure compliance with time reporting.

Skills

Negotiation

Communication

Problem Solving

Relationship Management

Education

Industry qualifications

Job description

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.

Key Responsibilities

• Investigating, negotiating and agreeing settlement of claims
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis
• Liaise with stakeholders overseas
• Produce reports
• Ensure time reporting and billing is compliant
• Liaise closely with the team of Field Adjusters where appropriate
• Attend Client review meetings
  
  

About You

• Previous Claims handling experience including caseload management
• Experience of handling Property Claims covering all general perils
• Exceptional communication skills both written and verbal
• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties
• Proven capability in negotiation, decision making and problem-solving skills.
• Thrive in a high-pressured working environment
• Be driven to meet and exceed targets
• Industry qualifications, working towards or be keen to study and work towards
• Be happy to work from on office base 2/3 days per week
  
  

Salary And Benefits

• Competitive Annual Basic Salary
  
  

Full support towards Industry qualification as well as support towards career progression and development

• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance