Claims Handler

JR United Kingdom; Cardiff; Remote; GBP 30,000 - 35,000; Full time

Job summary

Join a leading Insurtech as a Motor Claims Handler in a fully home-based role. With a salary between £30K and £35K, this position offers the chance to work in a supportive team, handle varied claims, and progress within a rapidly growing company backed by reputable venture capital. Your 3 years of relevant claims experience will be pivotal in delivering optimal client solutions and furthering your career.

Benefits

Support towards professional qualifications

Top-of-the-range Apple MacBook

Friendly and supportive team environment

Qualifications

• Minimum 3 years' experience in Motor Claims handling (Private/Commercial).
• Experience with Damage losses necessary.
• Strong ability to communicate and build rapport.

Responsibilities

• Handle claims from diverse stakeholders effectively and empathetically.
• Work independently in a fully remote environment with minimal supervision.
• Deliver excellent client outcomes within a supportive team framework.

Skills

Clientservice-focused

Problem-solving

Communication

Task-management

Job description

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A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Motor Claims Handler to join the team. Candidates from either a Private Motor or Commercial Motor claims background will be considered, but it is essential that you have at least 3 years’ experience, including Damage losses. Just as importantly, you will have settled claims, either within an insurance company, or via delegated authority at a loss adjusting firm or Third-Party Administrator TPA.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary of between £30K - £35K per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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