Claims Handler

Shakespeare Martineau; Birmingham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A law firm in Birmingham is seeking an enthusiastic Legal Assistant to join their Managed Legal Services team. This entry-level role includes opening new claims, drafting documents, and supporting clients. No prior legal experience is required. The position offers a competitive salary, hybrid work options, and opportunities for career development.

Benefits

Competitive salary

Private medical insurance

27 days holiday plus bank holidays

Bonus day off for your birthday

Qualifications

• No legal experience is necessary as training will be provided.
• Competency with IT systems is required.

Responsibilities

• Open new claims/cases on case management systems.
• Run searches to identify third party/debtors.
• Generate letters of claim.
• Draft correspondence and documents.

Skills

Team player

Strong communication skills

Organisational skills

Customer service skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

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Company: Shakespeare Martineau Term: Permanent Team: Managed Legal Services Meet the team

Our Litigation Services & Dispute Resolution group has a long-standing experience of working with some of the most successful and influential businesses in the UK and also internationally. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional solutions for every aspect of our clients’ corporate requirements.

This role is based within the Managed Legal Services (MLS) Volume Team in Birmingham. The team support business clients who instruct our volume teams in respect of recovering uninsured losses, debts and costs owing to their businesses.

The opportunity

Are you enthusiastic, keen to learn and develop your skills? Looking for a friendly, busy and supportive team where we will help you grow? Our Managed Legal Services team have numerous opportunities!

We can offer you:

A competitive salary with great benefits including private medical, 27 days holiday plus bank holidays and a bonus day off for your birthday

A culture of trust, empowerment and autonomy over your work

Part of a vibrant, forward- thinking team with the support of friendly, approachable partners who encourage and support your career development

Hybrid working with the option of working from our office in Birmingham.

The Role:

Are you a team player with a great attitude? Do you have strong communication, organisational and customer service skills? Are you interested in developing a career within the legal industry and just need the chance to shine? If this sounds like you read on…

We have entry-level roles available for Legal Assistants to join our Managed Legal Services team, focused on delivering an excellent service to our clients.

All you need are the traits described above plus genuine enthusiasm to learn and we can show you the rest!

Your key duties will be:

opening new claims / cases on our case management systems

running searches to identify third party / debtors names and addresses

generating letters of claim

drafting correspondence and documents

dealing with correspondence via letter / email / telephone

processing incoming / outgoing post and court documents

updating data on Excel spreadsheets

What you’ll need:

competency with IT systems to include Microsoft Word and Excel

previous experience within an administrative capacity is desirable but not essential

the ability to work well in a team and develop good working relationships with colleagues and others

good communication skills with the confidence to liaise openly and clearly with colleagues and clients

the ability to produce a high standard of work, sometimes under pressure, whilst maintaining accuracy and good attention to detail

to be able to demonstrate flexibility, initiative and confidence in your own ability

enthusiasm willing to go the extra mile and be happy to go beyond the job description

respectful towards others and have a positive, willing and ‘can do’ attitude

keen to learn, a strong team player, and be proactive in taking ownership of your work

No legal experience is necessary for this position, as training will be provided. Applications are welcomed from candidates with non-legal backgrounds, candidates returning to work from career breaks, or those looking to change industry sector.

How we work:

We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Bristol, Edinburgh, Leicester, London, Lincoln, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role is a hybrid working from both home and our Birmingham hub.

Find out more about us:

It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win. As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together.We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!

We believe in trusting our people to make the right decisions for themselves, from whenand where you work, to how you dress; we focus on outputs.

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Additional information

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found

Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.