Claims Handler

Downtown Recruitment; Aylesbury; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Claim Validator in Aylesbury to manage claims validation and foster relationships with suppliers. You will work closely with stakeholders to ensure effective communication and adherence to service standards. The ideal candidate possesses strong negotiation and communication skills, with experience in insurance or the drying industry being advantageous. This full-time role offers a salary based on experience and potential for hybrid working arrangements.

Benefits

Bereavement leave

Casual dress

Company events

Company pension

Health and wellbeing programme

Qualifications

• Previous experience validating claims is beneficial.
• Strong insurance experience or experience with the drying industry is essential for Senior Claim Validator.
• Proven experience in an office environment.

Responsibilities

• Build relationships with a network of suppliers.
• Ensure communication between all key stakeholders.
• Validate costs and claim coverage.
• Reconcile work carried out.
• Liaise with operatives and clients.

Skills

Strong negotiation skills

Team collaboration

Prioritization

Attention to detail

Strong communication skills

Job description

My client based in Aylesbury has an exciting full time, permanent role where you will be part of an established team responsible for reviewing and assessing submitted work from our client's network of specialists. You will be working with local suppliers and clients to get property back to pre-loss condition as quickly as possible.

What you'll be doing:

• Building relationships with network of suppliers
• Ensuring communication between all key stakeholders
• Validation of costs and claim coverage
• Final reconciliation of work carried out
• Ensuring service levels are adhered to
• Applying client philosophies to work schedules
• Liaising with operatives and clients to agree a scope of work
• Ensuring repair schedules are appropriate and efficient
• Offering support and guidance to everyone within the network
• Effectively navigating any issues

Qualifications Skillset:

• Strong negotiation skills with a natural talent for connecting with people
• Passionate about working as part of a collaborative team
• Ability to prioritise and manage own workload effectively
• Clear attention to detail and investigative qualities
• Strong communication skills within an office environment is essential

Previous experience validating claims, strong insurance experience or experience with the drying industry is beneficial for the Claim Validator position and essential for the Senior Claim Validator position. You will also need a natural attention to detail and an ability to problem solve effectively, with proven experience in an office environment with strong written and verbal communication skills.

37.5 hours per week, Monday to Friday.

Potential for hybrid working.

Wage will be dependent on experience (Claim Validator £23.900-£26,000 / Senior Claim Validator £27,000-£30,000). Bonus scheme available.

Benefits include bereavement leave, casual dress, company events, company pension and a health and wellbeing programme.