Claims Executive - GMS

Glos; Cheltenham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Claims Executive to join their friendly and professional team in Cheltenham. This role offers hybrid working options and the chance to support clients through the claims process, ensuring they receive the best service during difficult times. You will manage various claims, maintain accurate records, and liaise with insurers and clients alike. This position encourages professional development and offers a supportive environment where you can grow your skills and gain industry qualifications. With 28 days of annual leave plus bank holidays, this opportunity is perfect for those looking to advance their career in insurance.

Benefits

Hybrid working options

Support to gain industry qualifications

Professional development encouraged

28 days annual leave + bank holidays

Qualifications

• Solid understanding of claims in Personal or Commercial Insurance.
• Experience with Liability claims is a plus.

Responsibilities

• Act as the key contact between clients and insurers during claims.
• Advise clients on coverage and review documentation.

Skills

Claims Management

Time Management

Numerical Confidence

Empathy

Education

Cert CII

Job description

Claims Executive
Cheltenham
Negotiable dependant on experience

What’s in it for you?
Work with a friendly, professional team | Hybrid working options | Support to gain industry qualifications (Cert CII) | Opportunity to work on a variety of claims including PL, EL, and D&O | Professional development encouraged | Be part of a company with strong client relationships and a reputation for service | 28 days annual leave + bank holidays

Must Have’s

1. A solid understanding of Claims within Personal or Commercial Insurance, Commercial is preferable
2. Ability to manage time effectively and stay organised under pressure
3. Confident with numbers and insurance terminology
4. Empathy – you’ll be supporting clients during difficult times

Nice to have’s

1. Experience handling Liability claims (e.g. Public Liability, Employers’ Liability, D&O)
2. Cert CII qualified or working towards
3. Prior experience working with insurance companies or brokers

So what will you be doing?

1. Acting as the key contact between clients and insurers to guide them through the claims process
2. Advising clients on cover and helping review all documentation
3. Keeping accurate records and files for each claim
4. Liaising with sub-brokers, insurers, and agents to ensure claims are progressing
5. Supporting recovery of uninsured losses where required

Helpful extras

1. Monday to Friday, full-time hours, 9am – 5pm
2. Based in Cheltenham – hybrid working options available
3. Permanent role
4. Opportunities to learn and grow in a collaborative team environment

________________________________________
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We’re committed to reviewing every application with a sense of diversity and inclusion.
We aim to personally connect with each applicant, but due to the volume of applications, this isn’t always possible. Rest assured, we will still update you on the outcome of your application.