Claims Coordinator/Property Claims Handler - Manchester/Hybrid

ZipRecruiter; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Buildings Case Manager in Manchester to manage repair works following insurance claims. This hybrid role requires strong insurance claims handling experience and involves coordinating with contractors, validating expenses, and ensuring compliance with service level agreements. The position offers competitive benefits including a contributory pension and extensive holidays.

Benefits

Competitive salary

Contributory pension

Life assurance

25 days holiday plus bank holidays

CSR volunteer days

Extensive employee assistance program

Qualifications

• Experience in managing challenging conversations and urgent repairs.
• Ability to work both independently and as part of a team.

Responsibilities

• Appoint contractors and oversee repair processes.
• Validate estimates and ensure SLA compliance.
• Communicate with stakeholders and conduct quality calls.

Skills

Insurance claims handling

Technical building support

Appointment scheduling

Job description

Job Description

We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals.

Key responsibilities include:

1. Appointing contractors
2. Overseeing repair processes
3. Validating estimates and final accounts
4. Ensuring SLA compliance
5. Escalating issues

You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We seek someone with experience in insurance repair work, technical building support, and appointment scheduling.

Requirements: Ability to manage challenging conversations, prioritize urgent repairs, and work both independently and as part of a team.

Benefits include a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed). Job Ref: CD-170. For other vacancies, visit our website - (url removed).