Claims Coordinator - Hybrid London

Adjusting Appointments Limited; Reading; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in loss adjusting seeks an experienced Claims Administrator to join a new team. This hybrid role involves supporting claims management, establishing client relationships, and overseeing claims files. Ideal candidates will have a strong background in claims handling, excellent communication skills, and an interest in the insurance industry.

Benefits

25 days holiday plus bank holidays

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Life Assurance

Health Insurance

Qualifications

• Claims handling experience with commercial insurance bias preferred.
• Good IT skills including Word and Excel.
• Strong verbal and written communication skills.

Responsibilities

• Support the Senior Manager and assist in new claims management.
• Establish client relationships and manage client communication.
• Work closely with Adjusters on investigations and claims validation.

Skills

Claims Handling

Communication

Organizational Skills

Analytical Approach

IT Skills

Education

CII or CILA qualifications

Job description

An experienced Claims Administrator is required by a renowned Global Loss Adjusters to be part of a newly developed team which will be an exciting time to join where you will work closely with a designated Adjuster and Specialists providing full administration support.

The role will be hybrid with a mixture of working from home and the London City Office.

Key Responsibilities

• Supporting the Senior Manager and being part of a newly developed division
• Establish client relationships and assist with client liaison
• Assist with marketing and promotion of the product
• Manage new claims including first instruction, setting up files, risk screening and triaging
• Work closely with Adjusters to assist with the investigations and the validation of major and complex claims
• Oversee the lifecycle of the claims files through to settlement
• Liaise with all relevant parties involved in the claims process including policyholders, insurers, brokers etc.
• Carry out general administration duties as and when required
  
  

About You

• Claims Handling experience preferably with a Commercial Insurance bias
• Have an interest in recycling/waste regeneration
• Organised and be able to self-manage your own workload
• Be accurate and have an analytical approach
• A good communicator, verbal, written and face to face
• A keenness to work in the city and be a team player
• Good IT skills including Word and Excel
• Preferably Industry qualified, or working towards CII or CILA
  
  

Salary And Benefits

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance