Claims Commercial Manager - Home

Hastings Direct; City of Westminster; Hybrid; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Car allowance 5k

Flexible hybrid working

Annual bonus (4Cs)

Private medical insurance

Job summary

Hastings Direct is hiring a Claims Commercial Manager - Home. The role focuses on owning the commercial performance of a core Home Claims component within a hybrid setup across Leicester, London or Bexhill.

The company highlights strong data capabilities and a culture built on the 4Cs as it grows its UK market presence. You will influence senior stakeholders, translate complex data into clear insights, and drive commercial improvements within a busy Home Claims function.

Qualifications

• Demonstrable experience delivering commercial initiatives across a busy Home Claims function.
• Ability to translate complex data into clear, structured concepts.
• Excellent communication skills with experience presenting to senior stakeholders.

Responsibilities

• Own the commercial performance of a key Home Claims component.
• Identify trading performance improvement opportunities.
• Mitigate threats and drive commercial outcomes across the claims function.

Skills

Commercial initiatives

Stakeholder influence

Data analysis

Presentation skills

Home Claims

Job description

appropriate strategies to mitigate threatsOwning the commercial performance of a key component of Home ClaimsIdentifying trading performance improvement opportunitiesEssential skills/experience: Demonstrable experience of delivering commercial initiatives across a busy Home Claims functionStrong and demonstrable commercial aptitude combined with analytical capability - able to translate complex data and concepts into a logical and structured fashion, and articulate these concepts clearly and effectivelyExcellent communication skills (written and verbal) with experience in presenting and influencing senior stakeholders, both internally and externallyThe interview processOur interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leaders leader As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job

Job Title: Claims Commercial Manager - Home Location: Leicester, London or Bexhill - all hybridWelcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for

with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role.

Benefits:

• in addition to a competitive salary and 5k car allowance you will also receive...
• Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail
• Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
• Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
• Financial wellbeing - as well as providing you with 4x your salary
  with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
• Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
• There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ....

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues,
customers, company and community. As one of our colleagues, you'll have the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone
has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; Bexhill; LondonType: Full time