Claims Business Analyst/Senior Business Analyst

Allianz Management Services Ltd; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the insurance industry is seeking motivated Claims Business Analysts/Senior Business Analysts to join their Transformation Programme in Milton Keynes. The successful candidate will be key in facilitating changes and driving improvements within the Commercial business unit. Responsibilities include managing stakeholder requirements, supporting change initiatives, and employing both Agile and Waterfall methodologies. The company offers flexible working, a variety of employee benefits, and a commitment to diversity and inclusion.

Benefits

Flexible buy/sell holiday options

Annual performance related bonus

Contributory pension scheme

Discounts on insurance products

Qualifications

• Experienced in General Insurance Claims domain.
• Ability to elicit comprehensive requirements.
• Solid experience in creating Epics and User Stories.

Responsibilities

• Support change initiatives required for the Transformation Programme.
• Elicit, define, and manage business requirements.
• Ensure requirements are approved by stakeholders.

Skills

Stakeholder management

Business Analysis

Change Management

Agile methodology

Waterfall methodology

Education

A Level education or equivalent

BCS Diploma in Business Analysis or equivalent

Tools

Confluence

Jira

Job description

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Claims Business Analyst/Senior Business Analyst, Milton Keynes

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Client:

Location:

Milton Keynes, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b09c1ce7c0fb

Job Views:

7

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Claims Business Analyst/Senior Business Analyst

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Role Description

Allianz UK are looking for talented, experienced Claims Business Analysts & Senior Business Analysts In line to join our Transformation Programme on either permanent or a 2 year Fixed Term Contract, helping to shape and implement the target operating model for our Commercial business.

In the role you will enable organisational change by using specialised business analysis, change management skills and a disciplined business analysis approach. You will be supporting the Transformation Programme to articulate the need for change, by defining requirements and recommending solutions that will maximise the value delivered by the business to its customers.

You will work closely with key stakeholders across the business and IT to contribute to the delivery of a varied portfolio of work, whilst building effective relationships across all levels.

Salary Information

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Key Accountabilities

• Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework
• Work with stakeholders at all levels within the organization to elicit, define and manage business requirements, ensuring clear end to end traceability.
• Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation.
• Experience and knowledge of Guidewire Claim Centre and / or other mainstream Claims platforms
• Support the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders.
• Learn from experiences and understand how benefits have been delivered by participating in retrospectives, lessons learned and knowledge share sessions
• You'll be passionate about the BA role and will have worked on several change projects, utilising Agile and Waterfall methodologies
• Experience as a Business Analyst in the General Insurance Claims domain
• Able to elicit comprehensive requirements and achieve consensus from stakeholders using a variety of analysis techniques
• Solid experience in Agile and creating Epics and User Stories using Confluence and Jira
• Good understanding of Use Cases, Value Streams and Personas
• Can apply recognised industry standard modelling techniques including data modelling and BPMN
• Great stakeholder management skills with the ability to influence at all levels
• An agile mindset, with a flexible and adaptable approach to delivering against business priorities
• A Level education or equivalent
• Senior Business Analysts able to work autonomously with minimal day to day direction and to support more junior members of the team in their work
• BCS Diploma in Business Analysis or equivalent
• Experience in Commercial General Insurance
• Experience in defining requirements for internal and external system integrations

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Annual performance related bonus
• Contributory pension scheme
• A discount up to 50% on a range of insurance products including car, home and pet

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Diversity & Inclusion

At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

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Created on 25/06/2025 by TN United Kingdom