Claims Business Analyst/Senior Business Analyst

Allianz; Guildford; Hybrid; GBP 46,000 - 60,000; Full time

Job summary

A leading company is seeking a talented Claims Business Analyst/Senior Business Analyst to join their Transformation Programme in Guildford. The role involves enabling organisational change through expert business analysis, supporting various change initiatives, and effectively collaborating with stakeholders. The right candidate will possess extensive experience in the insurance domain, alongside robust analysis techniques and a passion for the business analysis role.

Benefits

Flexible buy/sell holiday options

Hybrid working

Annual performance-related bonus

Contributory pension scheme

Development days

Insurance product discounts

Retail discounts

Volunteering days

Qualifications

• Passionate about the BA role, experienced in change projects.
• Able to elicit comprehensive requirements.
• Solid experience in Agile methodologies.

Responsibilities

• Support scoping of change initiatives for the Transformation Programme.
• Work with stakeholders to manage business requirements.
• Conduct user acceptance testing and implementation of solutions.

Skills

Agile

Stakeholder management

Change management

Business analysis

Data modelling

Use Cases

Education

A Level education or equivalent

Tools

Confluence

Jira

Job description

Claims Business Analyst/Senior Business Analyst

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Role Description

Allianz UK are looking for talented, experienced Claims Business Analysts & Senior Business Analysts In line to join our Transformation Programme on either permanent or a 2 year Fixed Term Contract, helping to shape and implement the target operating model for our Commercial business.

In the role you will enable organisational change by using specialised business analysis, change management skills and a disciplined business analysis approach. You will be supporting the Transformation Programme to articulate the need for change, by defining requirements and recommending solutions that will maximise the value delivered by the business to its customers.

You will work closely with key stakeholders across the business and IT to contribute to the delivery of a varied portfolio of work, whilst building effective relationships across all levels.

Salary Information

Business Analyst - Circa £46,000

Senior Business Analyst - Circa £60,00o.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Key Accountabilities

• Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework
• Work with stakeholders at all levels within the organization to elicit, define and manage business requirements, ensuring clear end to end traceability.
• Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation.

• Experience and knowledge of Guidewire Claim Centre and / or other mainstream Claims platforms

• Support the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders.
• Learn from experiences and understand how benefits have been delivered by participating in retrospectives, lessons learned and knowledge share sessions

Essential Skills

• You'll be passionate about the BA role and will have worked on several change projects, utilising Agile and Waterfall methodologies
• Experience as a Business Analyst in the General Insurance Claims domain
• Able to elicit comprehensive requirements and achieve consensus from stakeholders using a variety of analysis techniques
• Solid experience in Agile and creating Epics and User Stories using Confluence and Jira
• Good understanding of Use Cases, Value Streams and Personas
• Can apply recognised industry standard modelling techniques including data modelling and BPMN
• Great stakeholder management skills with the ability to influence at all levels
• An agile mindset, with a flexible and adaptable approach to delivering against business priorities
• A Level education or equivalent
• Senior Business Analysts able to work autonomously with minimal day to day direction and to support more junior members of the team in their work

Desirable Skills

• BCS Diploma in Business Analysis or equivalent
• Experience in Commercial General Insurance
• Experience in defining requirements for internal and external system integrations

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Diversity & Inclusion

At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

[e-mail]

For any inquiries or to submit your application, please contact: [e-mail]

Closing date 27/06/2025

We reserve the right to close the advert early if we reach enough applications.

Join us - Let's Care for Tomorrow.

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