Claims Associate - Professional Indemnity

HFG; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading insurance firm is looking for a Claims Associate to manage and control a variety of claims within Professional, Financial & Cyber business lines. The ideal candidate should have 3-5 years of relevant experience, excellent communication skills, and a proactive approach to challenges. The role offers flexibility and comprehensive company benefits, including a 10% employer pension contribution and private medical insurance.

Benefits

Employer pension contribution of 10%

Flexible work life balance

Private Medical Insurance

Generous Annual Leave

Group Income Protection

Life Assurance at X4 of base salary

Group annual bonus scheme

Qualifications

• Desire to complete CII qualifications.
• 3-5 years handling Professional Indemnity claims.
• Experience with a broker, insurer, lawyer, or loss adjuster.

Responsibilities

• Manage and control claims within Professional, Financial & Cyber business lines.
• Prepare and maintain claims files accurately and promptly.
• Report claims difficulties to management immediately.

Skills

Proficient with using ECF

Strong communication skills

Strong numeracy skills

Ability to work effectively as part of a team

Ability to work under pressure

Proactive and ambitious

Education

Undergraduate degree preferred

Tools

Word

Excel

PowerPoint

Job description

Claims Associate - Professional Indemnity

Salary - Up to £50k base + Bonus

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time - Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

The role:

• Management and control of a variety of claims within Professional, Financial & Cyber business lines.
• On receipt of claim notification, identify risk, review details in conjunction with coverage/wording afforded, acknowledge to client/intermediary, prepare claims file accurately and promptly and maintain in-house computerised claims records.
• Producing claims information and presenting to insurers or clients, either in written or networked format; and dealing with any resultant instructions, queries and enquiries.
• Monitoring insurers\' agreement and payment of funds and ensuring that payment is made to the appropriate beneficiary.
• Reporting any claims difficulties immediately to management.
• Ensuring relevant insurer\'s instructions are notified to Client/expert and vice versa.
• Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner at all times.
• Ensuring effective liaison with placing colleagues, including, where required, the maintenance and provision of claims statistics for renewal or similar purposes. Included in this is running Claims Renewal Reports
• Ensuring effective liaison with accounting colleagues both in respect of collection/payment of funds, any queries and the subsequent clearance of accounting entries.
• Keeping up to date with market and system changes.
• Monitoring workload and reporting to management as appropriate.
• Attending internal/external meetings as required.

Ideal Candidate:

• Undergraduate degree preferred but not required.
• A desire to complete CII qualifications
• Predominantly handled Professional Indemnity, FI or D&O claims.
• 3-5 years with a broker, insurer, lawyer, or loss adjuster handling Profin claims. Person Specification: Proficient with using ECF Ability to use Word, Excel and PowerPoint. Strong numeracy skills. Strong communication skills. Ability to work effectively as part of a team. Ability to work under pressure and meet deadlines. Proactive and ambitious - willing to take on challenges and grow technically and professionally.

Company Benefits:

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.