Claims Assistant

Allied World; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company seeks an enthusiastic Claims Assistant to join its First Party Claims Team, helping manage various claims and offering essential administrative support. This role provides an excellent entry point into the London insurance market with opportunities for mentorship and career advancement within a dynamic team environment.

Qualifications

• Experience in the London insurance or Lloyd's market is advantageous.
• Ability to manage diverse tasks independently.
• Willingness to pursue insurance qualifications.

Responsibilities

• Assist with claims-related administrative tasks.
• Handle claim setup, data entry, and file updates.
• Generate and distribute claims data and reports.

Skills

Communication

Organization

Multitasking

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description - Claims Assistant (25000040)

At Allied World, we have over 1,400 talented employees working across 20 offices worldwide, servicing clients globally. We focus on providing superior customer service and innovative risk solutions, fostering long-term relationships. Our employees share a passion for progress and success, and we seek talented, committed individuals to join our team.

We are looking for an enthusiastic individual to join our First Party Claims Team as a Claims Assistant or Senior Claims Assistant, depending on experience. The team manages claims related to Construction, Property, Marine, Bespoke, and run-off Aviation and Political Risk/Credit books on both Syndicate and Company platforms.

The primary responsibilities include supporting the team with administrative and support tasks on a daily, weekly, monthly, and quarterly basis. This role offers an excellent opportunity to enter the London insurance market or advance your career within it. Mentorship and learning opportunities with senior team members will also be available.

Main Duties and Responsibilities:

• Assist the team with claims-related administrative tasks as directed.
• Take ownership of assigned work, tasks, and projects with minimal supervision.
• Maintain high-quality work standards, meeting deadlines and service levels.
• Handle claim setup, data entry, file updates, and diary management in various claim systems.
• Process claim payments and update claim files as instructed.
• Support processing transactional claims.
• Assist claims analysts and management with specific tasks or accounts as required.
• Conduct reviews such as aged file and static claims.
• Participate in claims bordereau work when needed.
• Generate and distribute claims data and MI reports as requested.
• Support internal and external audit processes.
• Engage with other departments, including underwriting and finance.
• Perform other operational claims tasks, duties, and projects as assigned.

Person Specification:

• Experience in the London insurance or Lloyd's market in operations or administration is advantageous.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Ability to manage diverse tasks and meet deadlines independently.
• Capable of working both independently and as part of a team.
• Self-motivated and performance-driven.
• Excellent oral and written communication skills.
• Ability to engage with stakeholders, brokers, and insured parties.
• Strong organizational skills and multitasking ability.
• Quick learner with a desire for continuous self-improvement.
• Willingness to pursue insurance qualifications or currently working towards them.