CLAIMS ASSESSOR - Legal & General

Jobs via eFinancialCareers; Hove; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

An established industry player is seeking Medical Claims Assessors to join their Group Protection department. This role offers the flexibility of hybrid or home-based work, allowing you to balance your professional and personal life. You will be responsible for assessing and managing claims, ensuring compliance, and building relationships with clients. The company offers a competitive salary of up to £42,000, alongside an attractive benefits package including performance-related bonuses, generous pension contributions, and private medical insurance. Join a welcoming culture that values diversity and supports career development.

Benefits

Annual performance-related bonus

Generous pension contribution

Life assurance

Private medical insurance

25+ days holiday

Competitive family leave

Electric car scheme

Discounts on products

Modern office spaces

Qualifications

• In-depth knowledge of Group Protection or Income Protection products.
• Strong claims medical assessment skills and analytical abilities.

Responsibilities

• Provide comprehensive claims assessment and management services.
• Cultivate effective relationships with IFA's and Policyholders.

Skills

Knowledge of Group Protection Products

Understanding of Medical Conditions

Strong Communication Skills

Analytical Skills

Risk Management Skills

Proficiency in Microsoft Office

Claims Medical Assessment Skills

Tools

Microsoft Office Suite

Job description

Company Description

Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centred ambitions.

Salary - Up to £42,000 (Dependant on Experience)

Job Description

We're recruiting for Medical Claims Assessors to join us in our Group Protection department. Working on either a hybrid basis in our Hove office or completely Homebased.

What you'll be doing:

• Provide pro-active and comprehensive claims assessment and management services for a defined account portfolio, and checking liability with your authority level.
• Assess and triage Group Protection claims, deciding what medical evidence to obtain in line with L&G's philosophies.
• Provide a comprehensive assessment of Group Protection claims and determine liability, while meeting the expectations of our clients and stakeholders.
• Cultivate effective relationships with IFA's and Policyholders (employers), to maximise the effectiveness of our benefit management processes, including the provision of support for the portfolio management of defined schemes.
• Assist in the provision of Management Data on portfolio accounts which analyses performance and identifies key trends.
• Train, mentor, and develop other members of the claims team.
• Develop processes that deliver compliant and consistent levels of service, ensuring customer and client expectations are met.

Qualifications

Who we're looking for:

• In-depth knowledge of Group Protection or Income Protection products.
• Understanding of medical conditions and their effects on someone's ability to work.
• Strong written and verbal communication skills; analytical and risk management skills; ability to be creative and think strategically.
• Proficiency in Microsoft Office suite and IT savvy.
• Strong claims medical assessment skills.

Benefits

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• Opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
• Generous pension contribution.
• Life assurance.
• Private medical insurance (permanent employees only).
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday.
• Competitive family leave.
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice.
• Discounts for our own products and at a range of high street stores and online.
• Modern office spaces designed for collaboration and wellbeing.

Additional Information

Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.

If you join us, you'll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you're open to find out more, we'd love to hear from you.