Claims Advocate - Financial Lines

Aon Corporation; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Aon Corporation is seeking a Claims Advocate specializing in Financial Lines to manage and negotiate claims for major financial institutions. This hybrid role offers flexibility and aims to support career growth within a team-focused environment. Applicants should possess relevant experience in claims management and strong analytical skills.

Benefits

Comprehensive benefits package

Global Wellbeing Days (2 annually)

Flexible working arrangements

Qualifications

• Experience handling claims from First Notification of Loss to resolution.
• Knowledge of Financial Lines, D&O, and PI coverage.
• Background in brokerage or insurance is preferred.

Responsibilities

• Manage the notification, agreement, and settlement of Financial Lines claims.
• Negotiate with clients, underwriters, and loss adjusters.
• Conduct data analysis to establish claims history.

Skills

Negotiation

Interpersonal Skills

Data Analysis

Tools

CLASS

ECF

Word

Excel

Job description

Claims Advocate - Financial Lines

Are you an experienced Financial Lines Claims professional, ideally with knowledge of London Market claims processes and procedures?

Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised Financial Institutions?

If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this exciting role, you will be primarily responsible for the management, strategy, and process for the notification, agreement, collection, and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities will include:

• Working with large financial institutions from all over the world, leading the claims process in collaboration with our network offices.
• First notification of loss for D&O, PI, and Crime claims.
• Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters, and appointed authorities (loss adjusters, lawyers, etc.).
• Conducting data analysis to establish claims history and identify trends and patterns.
• Negotiating payment and settlement of claims with clients and underwriters.
• Coordinating discussions and meetings to ensure effective communication regarding proposed settlements.
• Engaging with the Head of Financial Lines Advocacy to strategize on contentious claims.
• Attending meetings with international clients and brokers in London.

How this opportunity is different

Our Global Claims team at Aon is truly cohesive and team-focused. We have extensive experience on hand to coach and mentor new team members. With hybrid working, comprehensive benefits, and outstanding career opportunities, this is a phenomenal time to join us.

Skills and experience that will lead to success

• Experience dealing with claims from First Notification of Loss to resolution.
• Knowledge of Financial Lines, D&O, and PI coverage analysis, with confidence to coordinate discussions with networks, clients, underwriters, and experts.
• Experience with the CLASS and ECF processing systems (preferable).
• Proficiency in Word and Excel.
• Strong interpersonal skills.
• Background in brokerage or insurance.

How we support our colleagues

We offer a comprehensive benefits package, promote an inclusive workforce, and support work/life balance through flexible working arrangements. We encourage wellbeing and provide two "Global Wellbeing Days" annually. Our continuous learning culture helps you grow and reach your potential. Aon values an inclusive, innovative workplace where all colleagues feel empowered to be their authentic selves.

Aon is proud to be an equal opportunity employer. We provide reasonable accommodations for applicants with disabilities. For more information, contact ReasonableAmodations@Aon.

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Job ID 87592