Claims Adjuster - US Casualty - London - Hybrid - Permanent

ZipRecruiter; City Of London; Hybrid; GBP 90,000; Full time

Job summary

A leading claims adjustment company in London seeks a Claims Adjuster to manage US Casualty claims. The role involves collaborating with experts and maintaining accurate records, offering an excellent opportunity for professional growth in a supportive environment. Ideal candidates will have relevant claims handling experience and strong technical knowledge.

Qualifications

• Demonstrable experience handling US Casualty claims.
• Strong technical knowledge of claims handling.
• Excellent written and verbal communication skills.

Responsibilities

• Manage US Casualty claims within delegated authority.
• Collaborate with Senior Claims Adjusters and external experts.
• Maintain accurate records in claims management systems.

Skills

Claims handling experience

Technical knowledge of claims

Communication skills

Stakeholder liaison

Education

ACII qualification (or working towards)

Tools

ECF (Electronic Claims File)

DOCOsoft

Microsoft Word

Microsoft Excel

Job description

Job Description

Overview

Claims Adjuster - US Casualty - London - Hybrid - Permanent - £90,000

We are looking for a Claims Adjuster to join a market-leading Claims team, specialising in US Casualty. This is an excellent opportunity to develop your technical claims expertise within a supportive and high-performing environment.

As a Claims Adjuster, you will work alongside Senior Claims Adjusters to manage claims of varying complexity within a defined authority level. You\'ll play a key role in ensuring claims are handled in line with the organisation\'s philosophy, procedures, and service standards, while providing excellent service to clients and brokers.

Responsibilities

• Manage US Casualty claims within delegated authority, ensuring accuracy and efficiency.
• Collaborate with Senior Claims Adjusters, underwriters, brokers, and external experts.
• Maintain accurate and up-to-date records in claims management systems.
• Provide timely updates on claims developments, trends, and issues.
• Contribute to team projects and support with ad hoc tasks.

Qualifications

• Demonstrable experience handling US Casualty claims.
• Strong technical knowledge of claims handling.
• Proficient in London Market claims systems (eg, ECF, DOCOsoft).
• Excellent written and verbal communication skills.
• Confident in liaising with both internal and external stakeholders.
• Proficient in Microsoft Word, Excel, and similar applications.
• ACII qualification (or working towards) desirable but not essential.

Tools & Systems

• ECF (Electronic Claims File)
• DOCOsoft
• Microsoft Word & Excel

This role is well-suited to someone who thrives in a dynamic environment, enjoys problem-solving, and is motivated to further develop their claims expertise.